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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Cloud Management Suite's Agentless Remote Control enables users to manage any systems within their organization remotely through any web browser. This solution stands out due to its HTML5 framework, allowing access from any device, regardless of whether it is inside or outside the user's network. Furthermore, Agentless Remote Control continuously records activities, ensuring comprehensive security audits are possible. Additionally, users can take advantage of features like chat and file transfer, enhancing collaboration and efficiency in remote management tasks. The platform’s versatility makes it an essential tool for organizations looking to streamline their remote operations.

Description

AirDroid Remote Support is a comprehensive customer assistance tool tailored for teams in customer service, IT support, and Help Desk environments, enabling effective remote control and management of both attended and unattended devices. This innovative solution allows technicians and IT specialists to deliver technical support from afar, troubleshoot issues, and execute a range of tasks on Android devices without the need for on-site presence. Key features include: * Unattended Remote Access * Security Policy Implementation * Group Management Capabilities * Black Screen Mode for Privacy * Remote Input Method Functionality * Voice Call and Chat Options * Screen Sharing Abilities * Gesture Tutorials for User Assistance * File Transfer Capabilities In addition to these features, AirDroid Remote Support enhances efficiency and user experience by streamlining communication and ensuring swift resolution of technical challenges.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$199/seat/year
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Cloud Management Suite

Founded

2012

Country

United States

Website

www.cloudmanagementsuite.com

Vendor Details

Company Name

Sand Studio

Founded

2011

Country

Singapore

Website

www.airdroid.com

Product Features

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer Yes 
Surveys & Feedback Yes 

Product Features

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

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