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Description
Tired of traditional paper systems, we decided to innovate by creating a new solution. Our journey began with a straightforward concept for a time clock utilizing RFID wristbands, inspired during a skiing trip to Mammoth where they had adopted an RFID ticketing approach. We wondered, "Why couldn't we implement something similar for our kayak and SUP rentals?" This curiosity led us to collaborate with Waiverking.com to develop a fundamental tracking system that would help us analyze the average rental durations over time. We were contemplating a pay-for-what-you-use pricing strategy due to frequent customer complaints about being charged for an entire second hour when they only slightly exceeded their one-hour rental. After completing our first season, we gathered sufficient data to justify this pricing adjustment, which continues to inform our business strategies even now. The ARS system not only simplifies operations but also enhances revenue potential while minimizing expenses. Additionally, all customer waivers and receipts are conveniently stored in their profiles, streamlining record-keeping. Overall, our solution represents a significant leap forward in how we manage rentals and customer interactions, proving to be both efficient and effective.
Description
Innovative rental companies leverage Viberent to oversee all aspects of their rental operations, which includes online rental capabilities seamlessly integrated into their websites via the Viberent API and plugins for platforms like WordPress and Shopify. They can efficiently monitor inventory, whether as bulk items or individually serialized, and manage pricing while uploading images to check live availability from anywhere at any time. Additionally, inventory can be grouped to form Kits or Packages, with pricing assigned to these bundles, enabling Viberent to manage them effectively. Users can generate quotes and send them directly to clients through Viberent, while customers have the convenience of reviewing terms and conditions, signing documents electronically, and accepting agreements with ease. The system facilitates both short-term and long-term rental transactions, handles off hires and partial returns, and allows for effortless posting to accounting software with a single click. Within Viberent, service types can be established, and periodic servicing can be allocated to specific items, prompting Viberent to notify users when servicing is due, ensuring that their equipment is always maintained and operational. This comprehensive approach to rental management not only streamlines processes but also enhances customer satisfaction and operational efficiency.
API Access
Has API
API Access
Has API
Integrations
MYOB
QuickBooks Online
Stripe
Xero
Pricing Details
$60 per month
Free Trial
Free Version
Pricing Details
$69 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Adventure Rental System
Founded
2014
Country
United States
Website
adventurerentalsystem.com
Vendor Details
Company Name
Smart Reports Solutions
Country
Australia
Website
viberenthq.com
Product Features
Product Features
Equipment Rental
Asset Tracking
Barcoding
Billing and Invoicing
Customer Management
Inventory Management
Maintenance Management
Order Management
Reservations Management
Utilization Reporting
Rental
Auto / Boat Rental
Contract Management
Inspection Management
Inventory Management
Late Fee Calculation
Maintenance Management
Medical Equipment Rental
Multi-Location
Online Booking
Rate Management
Recurring Rentals
Reservations Management
Scheduling
Short / Long Term Rental
