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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Our telecom expense management and connectivity solutions empower organizations to seamlessly connect, manage, and integrate any device or network through a unified platform. Monitoring and controlling telecom expenses can be a tedious and challenging task. We alleviate this burden without any upfront costs for your organization. Our managed mobility solutions enhance operational efficiencies, reduce expenses, and allow internal teams to concentrate on more valuable projects. By aggregating both MNOs and MVNOs, we offer comprehensive single and omni-carrier solutions that guarantee robustness and optimal uptime. Advantix SmartSIM facilitates the connection of SIM-enabled hardware devices to various cellular networks through intelligent carrier switching technology. This means users no longer need to select a specific carrier or fret over wireless signal quality in different locations. Furthermore, our Telecom Lifecycle Management (TLM) platform seamlessly integrates with carrier systems via their APIs, ensuring a smooth operational experience for users. This integration not only simplifies management but also enhances decision-making processes related to telecom resources.

Description

About NobelBiz: In the CCaaS industry for over 20 years, NobelBiz stands out by enhancing productivity in global contact centers. We offer a unique telecom carrier, specifically developed for call center traffic, combined with advanced omnichannel cloud contact center software, all backed by superior customer support. About NobelBiz OMNI+: NobelBiz OMNI+ is the ultimate CCaaS solution, rich with diverse features and integrations, designed to proficiently manage contact center operations. This all-in-one software solution provides extensive channel integrations and CRM compatibility, tailored for effective remote work. It's a comprehensive, easy-to-use software for any omnichannel contact center. About NobelBiz Voice Carrier Network: As a top VoIP provider, NobelBiz Voice Carrier Network is custom-designed for global contact centers. It ensures exceptional voice quality and reliable service through a wide-reaching network. Suited for both inbound and outbound needs, our network includes advanced cloud-based routing, toll-free number provisioning, and a suite of administrative tools, ensuring high-performance contact center communications.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Balto
Catalyst by Zoho
Creovai
Debtmaster
Dynamics 365 Customer Service
Microsoft Dynamics 365
Salesforce

Integrations

Balto
Catalyst by Zoho
Creovai
Debtmaster
Dynamics 365 Customer Service
Microsoft Dynamics 365
Salesforce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Advantix

Founded

2001

Country

United States

Website

www.advantixsolutions.com

Vendor Details

Company Name

NobelBiz

Founded

2005

Country

United States

Website

nobelbiz.com

Product Features

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Alternatives

Alternatives

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