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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Information holds immense power. In the contemporary, fast-moving environment, having access to real-time data is crucial for ensuring customer satisfaction. Wabtec’s Advanced Customer Information System (A-CIS) leverages real-time data and predictive analytics to keep rail passengers updated on the latest service statuses, thereby improving their overall transit experience. The user-friendly web-based graphical interface for operators includes features such as scheduled notifications, proximity alerts, and arrival updates, as well as ad hoc audio and visual messages. It also supports live audio announcements, text-to-speech integration, customizable message templates, and macros, alongside an API-driven message management system. Additionally, a mobile interface enables operators to make announcements remotely or on-site. Furthermore, Wabtec’s A-CIS is designed to monitor critical components such as servers, station control units, and audio/visual systems for any failures, ensuring that operators and maintenance teams are promptly alerted. This includes oversight of essential equipment like Servers, Station Control Units, Serial and IP displays, connected audio devices including DSPs and amplifiers, as well as integrated subsystems. By maintaining constant vigilance over these systems, the A-CIS enhances the reliability and effectiveness of transit operations.

Description

S2K provides a Back Office Management solution that accommodates anywhere from a single station to a thousand stations, seamlessly integrating with leading POS systems, QuickBooks, and various accounting software. Regardless of whether you operate one station or a hundred, S2K retail solutions equip you with the necessary tools to manage your business effectively in the cloud and in real-time. The system is designed to work with all standard point of sale systems, ensuring comprehensive integration across all facets of your business operations. By utilizing this solution, you can save time and money, streamline your operations, and uncover potential challenges before they escalate. Your data is kept safe in the cloud rather than on a local device, granting you access from any location. This level of security means you can sleep soundly knowing that events such as computer malfunctions, malware attacks, fires, or theft won't jeopardize your data or hinder your business activities. Furthermore, your information is stored in a cutting-edge data center that boasts ISO 27001, SOC1 Type 2, and SOC2 Type 2 certifications, along with robust physical security measures, and redundant systems ensuring uninterrupted internet connectivity, power supply, and cooling solutions. This comprehensive approach to data management not only enhances your operational efficiency but also reinforces your peace of mind regarding data integrity and accessibility.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

QuickBooks Online

Integrations

QuickBooks Online

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Wabtec

Founded

1869

Country

United States

Website

www.wabteccorp.com/digital-intelligence/signaling-and-train-control/information-management/advanced-customer-information-system-a-cis

Vendor Details

Company Name

Series2K

Country

United States

Website

www.series2k.com

Product Features

Public Transportation

Billing & Invoicing
Dispatch Management
Driver Data
Driver Logs
Fixed Route Management
Mileage Tracking
Multiple Route Support
Paratransit Management
Routing
Scheduling

Product Features

Accounting

Accounts Payable
Accounts Receivable
Bank Reconciliation
Billing & Invoicing
CPA Firms
Cash Management
Cryptocurrency Support
Expense Tracking
Fixed Asset Management
Fund Accounting
General Ledger
Government
Multi-Currency
Nonprofits
Payroll Management
Project Accounting
Purchase Orders
Tax Management

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