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Description
Information holds immense power. In the contemporary, fast-moving environment, having access to real-time data is crucial for ensuring customer satisfaction. Wabtec’s Advanced Customer Information System (A-CIS) leverages real-time data and predictive analytics to keep rail passengers updated on the latest service statuses, thereby improving their overall transit experience.
The user-friendly web-based graphical interface for operators includes features such as scheduled notifications, proximity alerts, and arrival updates, as well as ad hoc audio and visual messages. It also supports live audio announcements, text-to-speech integration, customizable message templates, and macros, alongside an API-driven message management system. Additionally, a mobile interface enables operators to make announcements remotely or on-site.
Furthermore, Wabtec’s A-CIS is designed to monitor critical components such as servers, station control units, and audio/visual systems for any failures, ensuring that operators and maintenance teams are promptly alerted. This includes oversight of essential equipment like Servers, Station Control Units, Serial and IP displays, connected audio devices including DSPs and amplifiers, as well as integrated subsystems. By maintaining constant vigilance over these systems, the A-CIS enhances the reliability and effectiveness of transit operations.
Description
PlayoutONE is Aiir’s radio automation platform designed to make studio and remote broadcasting faster, simpler, and more flexible. The system gives stations one easy-to-use screen for managing logs, audio, metadata, voice tracking, segues, quick keys, and media search. Its built-in Media Editor lets users make cuts, add fades, set cues, manage durations, and apply date limits. The Segue Editor helps presenters preview, record, and confirm voice tracks while adjusting transitions, tempo, and volume envelopes. Quick Keys provide instant access to beds, sound effects, commands, and other audio items across unlimited pages. PlayoutONE works with major scheduling tools and lets music and traffic logs merge independently so stations can keep commercial copy current without disrupting other changes. WebVT allows browser-based remote broadcasting, voice tracking, local audio playback, station audio playback, and live log control. LiveMIC supports live location broadcasting with low-latency studio feeds, microphone controls, and audio ducking. By combining automation, editing, scheduling compatibility, remote broadcasting, backup tools, metadata delivery, streaming support, and multi-station scalability, PlayoutONE helps radio teams run reliable broadcast operations.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
NextKast
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$24.82 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Wabtec
Founded
1869
Country
United States
Website
www.wabteccorp.com/digital-intelligence/signaling-and-train-control/information-management/advanced-customer-information-system-a-cis
Vendor Details
Company Name
Aiir
Country
United Kingdom
Website
aiir.com
Product Features
Public Transportation
Billing & Invoicing
Dispatch Management
Driver Data
Driver Logs
Fixed Route Management
Mileage Tracking
Multiple Route Support
Paratransit Management
Routing
Scheduling
Product Features
Music Scheduling
For Music Recording Studios
For Radio Stations