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Description
Information holds immense power. In the contemporary, fast-moving environment, having access to real-time data is crucial for ensuring customer satisfaction. Wabtec’s Advanced Customer Information System (A-CIS) leverages real-time data and predictive analytics to keep rail passengers updated on the latest service statuses, thereby improving their overall transit experience.
The user-friendly web-based graphical interface for operators includes features such as scheduled notifications, proximity alerts, and arrival updates, as well as ad hoc audio and visual messages. It also supports live audio announcements, text-to-speech integration, customizable message templates, and macros, alongside an API-driven message management system. Additionally, a mobile interface enables operators to make announcements remotely or on-site.
Furthermore, Wabtec’s A-CIS is designed to monitor critical components such as servers, station control units, and audio/visual systems for any failures, ensuring that operators and maintenance teams are promptly alerted. This includes oversight of essential equipment like Servers, Station Control Units, Serial and IP displays, connected audio devices including DSPs and amplifiers, as well as integrated subsystems. By maintaining constant vigilance over these systems, the A-CIS enhances the reliability and effectiveness of transit operations.
Description
Stream voice tracks and broadcast directly from your web browser while ensuring your audio files are protected from deletion and ransomware threats with PlayoutONE Cloud Backup. Experience comprehensive audio streaming capabilities that include features such as built-in logging, silence detection, emergency file playback, email notifications for silence, multiple encoder endpoints, and more. As a radio and software company based in the UK, we are dedicated to providing innovative, cost-effective solutions tailored for broadcasters ranging from hobbyists to industry professionals. Users can enjoy both light and dark themes in our standard and pro versions. Eliminate the hassle of installing and configuring complex software, VPNs, and hardware adjustments; contributors can effortlessly log in online from anywhere, recording their voice tracks with just their microphones and managing their logs as desired. Keep content creators informed about the latest developments in specific shows, station updates, ongoing promotions, and even guidance on correctly pronouncing station frequencies and phone numbers. This streamlined approach not only enhances collaboration but also simplifies the broadcasting experience for everyone involved.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
NextKast
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$24.82 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Wabtec
Founded
1869
Country
United States
Website
www.wabteccorp.com/digital-intelligence/signaling-and-train-control/information-management/advanced-customer-information-system-a-cis
Vendor Details
Company Name
Aiir
Country
United Kingdom
Website
www.playoutone.com
Product Features
Public Transportation
Billing & Invoicing
Dispatch Management
Driver Data
Driver Logs
Fixed Route Management
Mileage Tracking
Multiple Route Support
Paratransit Management
Routing
Scheduling
Product Features
Music Scheduling
For Music Recording Studios
For Radio Stations