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Description
Information holds immense power. In the contemporary, fast-moving environment, having access to real-time data is crucial for ensuring customer satisfaction. Wabtec’s Advanced Customer Information System (A-CIS) leverages real-time data and predictive analytics to keep rail passengers updated on the latest service statuses, thereby improving their overall transit experience.
The user-friendly web-based graphical interface for operators includes features such as scheduled notifications, proximity alerts, and arrival updates, as well as ad hoc audio and visual messages. It also supports live audio announcements, text-to-speech integration, customizable message templates, and macros, alongside an API-driven message management system. Additionally, a mobile interface enables operators to make announcements remotely or on-site.
Furthermore, Wabtec’s A-CIS is designed to monitor critical components such as servers, station control units, and audio/visual systems for any failures, ensuring that operators and maintenance teams are promptly alerted. This includes oversight of essential equipment like Servers, Station Control Units, Serial and IP displays, connected audio devices including DSPs and amplifiers, as well as integrated subsystems. By maintaining constant vigilance over these systems, the A-CIS enhances the reliability and effectiveness of transit operations.
Description
Icecast is an open-source streaming media server that allows for the transmission of both audio and video in various formats, such as Ogg (Vorbis, Theora), Opus, WebM, and MP3. It facilitates the development of Internet radio stations, personal jukeboxes, or other types of streaming services, and its adaptability is enhanced by the ability to incorporate new formats with ease, thanks to its support for open standards and communication protocols. Key components include the main server application, libshout—a library designed for communication with Icecast servers—and IceS, a client that transmits audio data from either files or live sources to the server. Icecast functions through a client-server architecture where source clients generate streams, which the Icecast server then transmits to listeners, accommodating multiple mountpoints that allow various streams to run concurrently on a single server. Additionally, it features an integrated administration interface along with statistics pages in formats like HTML, XML, and JSON, providing vital runtime details such as the number of active connections, cumulative metrics, and listener counts, thus enabling effective monitoring and management of streaming activities. Overall, Icecast's flexibility and user-friendly interface make it a popular choice for those looking to set up streaming services.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
HTML
JSON
SonicPanel
XML
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Wabtec
Founded
1869
Country
United States
Website
www.wabteccorp.com/digital-intelligence/signaling-and-train-control/information-management/advanced-customer-information-system-a-cis
Vendor Details
Company Name
Icecast
Founded
2004
Country
United States
Website
icecast.org
Product Features
Public Transportation
Billing & Invoicing
Dispatch Management
Driver Data
Driver Logs
Fixed Route Management
Mileage Tracking
Multiple Route Support
Paratransit Management
Routing
Scheduling
Product Features
Live Streaming
Access Control
Audience Analytics
Audience Engagement
Browser-based
Customizable Branding
Encoding
Event Scheduling
Live Streaming Production
Moderation
Monetization Tools
Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording
Social Media Integration
Streaming Platform Integration