Compare Advanced Customer Information System (A-CIS) vs. Bryx Station Alerting in 2025

Advanced Customer Information System (A-CIS)

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Description

Information holds immense power. In the contemporary, fast-moving environment, having access to real-time data is crucial for ensuring customer satisfaction. Wabtec’s Advanced Customer Information System (A-CIS) leverages real-time data and predictive analytics to keep rail passengers updated on the latest service statuses, thereby improving their overall transit experience. The user-friendly web-based graphical interface for operators includes features such as scheduled notifications, proximity alerts, and arrival updates, as well as ad hoc audio and visual messages. It also supports live audio announcements, text-to-speech integration, customizable message templates, and macros, alongside an API-driven message management system. Additionally, a mobile interface enables operators to make announcements remotely or on-site. Furthermore, Wabtec’s A-CIS is designed to monitor critical components such as servers, station control units, and audio/visual systems for any failures, ensuring that operators and maintenance teams are promptly alerted. This includes oversight of essential equipment like Servers, Station Control Units, Serial and IP displays, connected audio devices including DSPs and amplifiers, as well as integrated subsystems. By maintaining constant vigilance over these systems, the A-CIS enhances the reliability and effectiveness of transit operations.

Description

A TRUE CLOUD-BASED PLATFORM We understand that in order for you to serve your communities quickly and efficiently, you need to have a cutting-edge mobile and station alerting system in place. That’s why we’re here. Built for fire, EMS, and public safety personnel, the Bryx platform is the only true cloud-based platform in the first responder technology market. CAD data is securely and effortlessly sent to our cloud for processing, providing real-time alerts to mobile devices and stations in parallel. Operating in the cloud provides a level of availability, security, and speed that first responders need, and 911 callers deserve in a station alerting system.