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design
support

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Description

Integrate Adsoup live chat across countless websites, link an unlimited number of Facebook pages, a business email, as well as communication channels like WhatsApp, LINE, SMS, and Twitter DMs, while also seamlessly collecting Facebook Leadgen forms in your brand-new CRM and sales reporting platform. This powerful combination enhances your customer interaction and streamlines your sales processes effectively.

Description

Chatwoot serves as a comprehensive customer engagement platform that brings together various communication channels, such as email, live chat on websites, and social media networks including Facebook, Twitter, and Instagram, along with messaging applications like WhatsApp and Line, all within a single interface. This seamless integration empowers businesses to ensure a uniform customer experience across diverse platforms. The suite includes tools such as predefined responses for common inquiries, keyboard shortcuts for quick actions, and collaborative features that facilitate internal conversations through private notes. Additionally, users can set up automation rules to minimize repetitive tasks, and they can customize live chat widgets to reflect their brand's identity on their websites. Furthermore, Chatwoot allows for chatbot integration and the inclusion of personalized dashboard applications, making it a versatile solution for effectively managing customer interactions. With its extensive features, Chatwoot is designed to enhance overall efficiency and improve customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Clearbit
Dialogflow
Docker
Dome
FullContact
Gmail
Google Cloud Platform
Heroku
Microsoft Azure
Salesforce
Shopify
Slack
Stripe
Telegram
WhatsApp
WooCommerce
WordPress
X (Twitter)
Zendesk

Integrations

Amazon Web Services (AWS)
Clearbit
Dialogflow
Docker
Dome
FullContact
Gmail
Google Cloud Platform
Heroku
Microsoft Azure
Salesforce
Shopify
Slack
Stripe
Telegram
WhatsApp
WooCommerce
WordPress
X (Twitter)
Zendesk

Pricing Details

$25.00/month
Free Trial
Free Version

Pricing Details

$19 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Adsoup

Founded

2014

Country

Thailand

Website

adsoup.com

Vendor Details

Company Name

Chatwoot

Founded

2020

Country

United States

Website

www.chatwoot.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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