Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Upon first hearing about softphones, many people naturally wonder what exactly they entail. A softphone is essentially software that enables a computer to make and receive VoIP calls over the internet. This means that a softphone is a crucial element of VoIP technology, as it allows your computer to utilize internet connectivity for voice calls. Among the various options available, Adore Softphone Premium stands out as a reputable choice that empowers computers to leverage voice over internet technology effectively. By using softphone software, a computer can initiate voice calls via an internet connection, allowing users to bypass traditional telephones and mobile devices to connect with others globally. The advent of VoIP technology has gained significant traction with the rise of the internet, primarily because it offers users the ability to make international calls at remarkably low rates, making communication more accessible than ever. As a result, the popularity of softphones continues to grow, transforming the way people connect worldwide.
Description
VoIP represents a sophisticated method of business communication that is particularly beneficial for contact centers. VoIPTech Solutions offers a comprehensive Voice Over Internet Protocol (VoIP) solution that serves contact centers globally. Our team of VoIP specialists aids in the efficient management of contact centers, enhancing the overall productivity of agents. We provide tailored VoIP solutions that are budget-friendly, encouraging start-up contact centers to thrive in a competitive landscape. With our services, you will experience seamless VoIP communication without the need for traditional phone lines, enabling effective remote management of your agents. VoIP technology is more economical than conventional communication methods, as it leverages internet protocols to create business connections across long distances. We deliver feature-rich VoIP services designed to ensure an effective contact center experience. Moreover, our VoIP offerings can be adapted based on the specific size and needs of your contact center, allowing for flexibility and scalability as your business grows.
API Access
Has API
No
API Access
Has API
No
Integrations
Magento
No
WordPress
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Adore Infotech
Founded
2004
Website
www.adoresoftphone.com
Vendor Details
Company Name
VoIPTech Solutions
Founded
2017
Country
India
Website
voiptechsolutions.in/solutions/contact-center-solution/
Product Features
Softphone
Audio / Video Conferencing
No
Call Logging
Yes
Call Recording
Yes
Call Transfer
Yes
Caller Identification
No
Chat / Messaging
No
Contact Management
No
Fax Management
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No