Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Adjutas is a sophisticated cloud-based helpdesk and service desk solution that excels in asset management while offering much more than just service management features. It has proven invaluable for IT Managers and CIOs, allowing them to manage their IT operations with enhanced effectiveness and efficiency. Beyond merely handling service requests and assets, Adjutas serves as a comprehensive platform for planning IT operations and services, enabling users to anticipate potential issues and shifts in technology trends. The user-friendly interface belies the strength of its underlying code, which contains over 100,000 lines and continues to expand. Users can seamlessly track and manage both hardware and software assets, maintain detailed records of vendors along with their acquired assets, and monitor the maintenance status of all assets comprehensively. Additionally, preparing Management Information System (MIS) reports becomes effortless, empowering users to oversee and evaluate their entire IT ecosystem with ease. This multifaceted approach ensures that organizations can stay ahead in the dynamic world of IT management.
Description
The best and most comprehensive IT Help Desk available on SharePoint, Office 365 and Teams. Organizations around the globe use it! You can quickly resolve hardware and software problems with minimal downtime, keeping your staff focused on their jobs. IT support teams can become more efficient and provide better service to customers and employees with the right tools and features. Use Office 365, Teams, and SharePoint platforms to track IT-related requests and manage queues efficiently. Reduce downtime and improve end-user satisfaction by quickly resolving tickets. Your operational costs can be reduced while your staff remains productive and focused on their job.
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
Microsoft SharePoint
Microsoft Teams
NITRO Studio
Integrations
Microsoft 365
Microsoft SharePoint
Microsoft Teams
NITRO Studio
Pricing Details
$10.99 per month
Free Trial
Free Version
Pricing Details
Contact Us
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Adjutas Cloud Technology
Country
India
Website
www.adjutas.com
Vendor Details
Company Name
Crow Canyon Software
Founded
1999
Country
United States
Website
www.crowcanyon.com/sharepoint-applications/it-help-desk/
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management