Average Ratings 5 Ratings

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Description

Working with companies from regulated industries, we've realized that many find carrying out GRC tasks time-consuming and ineffective. That's why we created AdaptiveGRC, a comprehensive solution designed to coordinate governance, risk, and compliance fully. The difference between success and failure is the ability to measure, monitor, and manage your GRC activities rapidly and efficiently. The tool reduces the manual work and allows you to focus on things that matter. Adaptive GRC provides several modules, such as: a. Internal Audit to Plan your audits better, carry them out more effectively and assess the outcomes more accurately. b. Risk Management allows you to manage risk according to established principles, define & track treatment strategies, and visualize risks. c. Compliance Module will streamline and accelerate compliance management of multiple regulations without duplicating effort and much more. Whether you use a single module or the complete solution suite, your organization will benefit from operational efficiencies and instant management reports. If you struggle with spreadsheets and lack automation, let's arrange a call with our experts and work on this together.

Description

The initial phase involves measurement, where we observe that clients frequently assess the customer service provided by their teams by listening to phone calls, analyzing chat interactions, or reviewing posts on social media platforms like Twitter and Facebook. However, the results are often documented in spreadsheets, leading to a situation where, after several weeks, extracting useful insights becomes so cumbersome that the quality program falters. OptiOp simplifies the process by enabling users to effortlessly create and maintain evaluation forms, conduct swift assessments across various skills and communication channels, provide feedback during employee meetings, and keep track of action items. It also measures the time taken to deliver feedback and ensures employees acknowledge receipt of that feedback. Additionally, you can utilize the chatbot feature to request a demo of the service. Furthermore, the advantages extend beyond basic measurements—consistent application of both measurement and feedback is crucial, which is why OptiOp facilitates efficient calibration sessions, uniting your evaluation or quality assurance team for better collaboration and improved outcomes. This comprehensive approach not only enhances service quality but also fosters a culture of continuous improvement within your organization.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Active Directory Yes 
Facebook No 
Okta Yes 
OneTrust Third-Party Management Yes 
Ping Identity Yes 
Prevalent Yes 
ServiceNow Yes 
Workday Extend Yes 
X (Twitter) No 

Integrations

Active Directory No 
Facebook Yes 
Okta No 
OneTrust Third-Party Management No 
Ping Identity No 
Prevalent No 
ServiceNow No 
Workday Extend No 
X (Twitter) Yes 

Pricing Details

Price varies depending on the number of seats and size of your organization. You can start small and grow.
Discounts may apply for a longer license period. A one-time setup fee is required.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

C&F

Founded

2001

Country

Poland, United States, Germany

Website

www.adaptivegrc.com

Vendor Details

Company Name

At the touch of a button

Founded

2013

Country

United Kingdom

Website

www.optiop.com

Product Features

Audit

Alerts / Notifications Yes 
Audit Planning Yes 
Compliance Management Yes 
Dashboard Yes 
Exceptions Management Yes 
Forms Management Yes 
Issue Management Yes 
Mobile Access No 
Multi-Year Planning Yes 
Risk Assessment Yes 
Workflow Management Yes 

Compliance

Archiving & Retention No 
Artificial Intelligence (AI) No 
Audit Management Yes 
Compliance Tracking Yes 
Controls Testing Yes 
Environmental Compliance Yes 
FDA Compliance Yes 
HIPAA Compliance No 
ISO Compliance Yes 
Incident Management Yes 
OSHA Compliance No 
Risk Management Yes 
Sarbanes-Oxley Compliance Yes 
Surveys & Feedback Yes 
Version Control Yes 
Workflow / Process Automation Yes 

GDPR Compliance

Access Control No 
Consent Management Yes 
Data Mapping No 
Incident Management Yes 
PIA / DPIA Yes 
Policy Management No 
Risk Management Yes 
Sensitive Data Identification No 

GRC

Auditing Yes 
Disaster Recovery No 
Environmental Compliance Yes 
IT Risk Management Yes 
Incident Management Yes 
Internal Controls Management Yes 
Operational Risk Management Yes 
Policy Management No 

Integrated Risk Management

Audit Management Yes 
Compliance Management Yes 
Dashboard Yes 
Disaster Recovery No 
IT Risk Management Yes 
Incident Management Yes 
Operational Risk Management Yes 
Risk Assessment Yes 
Safety Management No 
Vendor Management Yes 

Quality Management

Audit Management Yes 
Complaint Management No 
Compliance Management Yes 
Corrective and Preventive Actions (CAPA) Yes 
Defect Tracking No 
Document Control Yes 
Equipment Management No 
ISO Standards Management Yes 
Maintenance Management No 
Risk Management Yes 
Supplier Quality Control No 
Training Management No 

Risk Management

Alerts/Notifications Yes 
Auditing Yes 
Business Process Control Yes 
Compliance Management Yes 
Corrective Actions (CAPA) Yes 
Dashboard Yes 
Exceptions Management Yes 
IT Risk Management Yes 
Internal Controls Management Yes 
Legal Risk Management Yes 
Mobile Access No 
Operational Risk Management Yes 
Predictive Analytics No 
Reputation Risk Management Yes 
Response Management Yes 
Risk Assessment Yes 

Product Features

Quality Management

Audit Management No 
Complaint Management No 
Compliance Management No 
Corrective and Preventive Actions (CAPA) No 
Defect Tracking No 
Document Control No 
Equipment Management No 
ISO Standards Management No 
Maintenance Management No 
Risk Management No 
Supplier Quality Control No 
Training Management No 

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