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Description
Adaptiva OneSite Health provides an automated solution for monitoring the configuration of endpoints, diagnosing issues, and addressing any problems that arise. It operates effectively at a vast scale, managing hundreds of thousands of endpoints without causing bandwidth limitations or interrupting business operations. This solution stands out as the quickest and most scalable option for overseeing endpoint health and comes equipped with more than 100 pre-configured checks and remediation options. Customers rely on Endpoint Health to maintain proper and secure operation of their endpoints. The extensive range of built-in checks ensures critical functions, such as Bitlocker activation or the proper operation of ConfigMgr, are consistently verified. For instance, a significant national retailer implemented Adaptiva OneSite Health across over 11,000 active production endpoints and discovered a staggering 55% failure rate. Remarkably, Endpoint Health successfully automated the remediation of 89% of these failed endpoints, resulting in immediate savings surpassing $1 million. This impressive performance highlights the tool's efficiency and the substantial financial benefits it can bring to organizations.
Description
ServiceNow® Problem Management streamlines the process of restoring services, often enabling the prevention of future issues altogether. By utilizing a systematic workflow that identifies root causes and resolves problems, ServiceNow allows organizations to eradicate recurring incidents and lessen the effects of unforeseen disruptions. Through automated workflows, problem managers can conveniently document both workarounds and solutions, allowing IT teams to concentrate on their tasks and enhance productivity. With a unified perspective on incidents and related changes, IT professionals can provide quicker responses and effective resolutions. Accelerate the resolution process, reduce interruptions, and lessen the consequences by disseminating solutions and workarounds. Identify and tackle potential points of failure while assessing the impact of issues all in a single platform. By equipping IT with the tools to tackle problems at their origin, the likelihood of future disruptions from repeated incidents is significantly diminished. Furthermore, sharing updates with service subscribers fosters greater transparency and facilitates more effective collaboration among teams. As a result, organizations can work more cohesively and efficiently to improve overall service quality.
API Access
Has API
API Access
Has API
Integrations
openITCOCKPIT
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Adaptiva
Founded
2004
Country
United States
Website
adaptiva.com
Vendor Details
Company Name
ServiceNow
Founded
2004
Country
United States
Website
www.servicenow.com/products/problem-management.html
Product Features
Endpoint Protection
Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting
Product Features
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring