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support

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Description

Harnessing data to anticipate and guide decisions is essential for effective service operations. Envision a scenario where every choice made is increasingly precise, timely, and strategically planned, resulting in countless small advantages every moment of the day—all accessible to your leadership team. The landscape of traditional workforce management is undergoing significant transformation, giving way to the era of Decision Intelligence. Our clientele understands that uncovering and optimizing their latent capacity can lead to reduced overtime costs, fewer temporary hires, balanced workloads within teams, compliance with service level agreements, enhanced employee wellbeing, and efficient scaling during peak periods. Remarkably, with decision intelligence, they can achieve all of this continuously and in real-time. The outcomes they experience are nothing short of extraordinary. We proudly stand as the sole provider of a dedicated Decision Intelligence platform specifically designed for service operations, addressing various needs across sectors such as banking, insurance, healthcare, and business process services. This innovation not only streamlines operations but also empowers organizations to reach their full potential.

Description

Decision intelligence aims to empower employees with the ability to make faster, more informed decisions that will allow them to take corrective steps, capitalize on opportunities, and drive innovation. The data and analytics platform that is purpose-built to help enterprises make better, faster decisions. A new type of engine drives it. Streamlining the entire analysis workflow. One platform for all data, any person, and any analytics needs. This is the future for intelligent decisions. This new platform combines data preparation, data science, and business analytics into one integrated platform. Streamline all aspects of decision-making. Everything from discovery to publishing to modeling is interconnected (and easy-to-use). It can be run at hyper-scale to support any data-driven decision. Advanced data science is available for all business needs, from the C-Suite to frontline.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Azure Synapse Analytics No 
CData Connect No 
Exasol No 
Google Cloud BigQuery No 
Lyftrondata No 
Raptool WMS No 
SAP BW/4HANA No 
SAP HANA No 
Snowflake No 
SolarWinds AppOptics No 

Integrations

Azure Synapse Analytics Yes 
CData Connect Yes 
Exasol Yes 
Google Cloud BigQuery Yes 
Lyftrondata Yes 
Raptool WMS Yes 
SAP BW/4HANA Yes 
SAP HANA Yes 
Snowflake Yes 
SolarWinds AppOptics Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ActiveOps

Country

United Kingdom

Website

activeops.com

Vendor Details

Company Name

Pyramid Analytics

Founded

2009

Country

United States

Website

www.pyramidanalytics.com

Product Features

Decision Support

Application Development No 
Budgeting & Forecasting No 
Data Analysis No 
Decision Tree Analysis No 
Monte Carlo Simulation No 
Performance Metrics No 
Rules-Based Workflow No 
Sensitivity Analysis No 
Thematic Mapping No 
Version Control No 

Employee Monitoring

Activity Monitoring Yes 
Browsing History Yes 
Email Monitoring Yes 
Keystroke Recording No 
Productivity Analysis Yes 
Remote Control No 
Screen Activity Recording No 
Time & Attendance Yes 
Time Tracking Yes 

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection Yes 
Performance Appraisal No 
Recruiting Management No 
Scheduling Yes 
Skills Tracking Yes 
Time & Attendance Yes 
Variable Workforce Yes 

Product Features

Business Intelligence

Ad Hoc Reports Yes 
Benchmarking Yes 
Budgeting & Forecasting Yes 
Dashboard Yes 
Data Analysis Yes 
Key Performance Indicators Yes 
Natural Language Generation (NLG) No 
Performance Metrics Yes 
Predictive Analytics Yes 
Profitability Analysis Yes 
Strategic Planning No 
Trend / Problem Indicators Yes 
Visual Analytics Yes 

Data Preparation

Collaboration Tools No 
Data Access No 
Data Blending No 
Data Cleansing No 
Data Governance No 
Data Mashup No 
Data Modeling No 
Data Transformation No 
Machine Learning No 
Visual User Interface No 

Data Science

Access Control No 
Advanced Modeling No 
Audit Logs No 
Data Discovery No 
Data Ingestion No 
Data Preparation No 
Data Visualization No 
Model Deployment No 
Reports No 

Reporting

Customizable Dashboard Yes 
Data Source Connectors Yes 
Drag & Drop Yes 
Drill Down Yes 
Email Reports No 
Financial Reports No 
Forecasting Yes 
Marketing Reports No 
OLAP Yes 
Report Export Yes 
Sales Reports Yes 
Scheduled / Automated Reports Yes 

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