Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance communication across all departments and channels to improve every aspect of the customer experience. We firmly believe that exceptional individuals are the driving force behind a business’s growth and success. This is why our omnichannel managed messaging services are exclusively staffed by real people who infuse each interaction with their personal touch and human insight. By employing empathy and authenticity, we create dynamic and genuine connections that surpass what A.I. and Bots can offer. Consequently, this approach leads to industry-leading conversion rates and an increase in closed deals for our esteemed clients. Elevate your leads with unparalleled customer data insights. DataWise provides valuable perspectives on customer behavior, enabling a quicker buying process. We integrate with a variety of digital retail platforms to deliver human-powered assistance during intricate purchasing journeys, thereby minimizing drop-off rates and significantly boosting sales. Ensuring that every customer feels valued and understood is at the core of what we do, driving customer loyalty and satisfaction in the long term.
Description
Introducing an innovative solution that unites buyers and dealers in a single platform, fostering transparency in every transaction while ensuring a smooth customer journey. This intelligent self-service platform provides an unparalleled online experience tailored for today’s consumers. Our AI-enhanced framework is designed to revolutionize how customers engage with the car buying process, making it more intuitive and user-friendly. With our versatile platform, you can sell your entire inventory online, streamlining your sales operations for greater efficiency and effectiveness. By presenting your best prices upfront, you build trust with customers through clear and transparent pricing. Additionally, empower your clients to trade in their vehicles at competitive rates thanks to a network of real appraisers. Our seamless integrations allow customers to discreetly check their credit scores and submit secure applications along with the required documents entirely online. Furthermore, you can conveniently deliver vehicles directly to your customers' homes or arrange for a pickup appointment, enhancing overall satisfaction and convenience. This comprehensive approach ensures that the car buying experience is not only simple but also enjoyable for everyone involved.
API Access
Has API
No
API Access
Has API
No
Integrations
700Credit
No
Google Business Profile
Yes
Marchex
Yes
RouteOne
No
Shoppr
No
Telmetrics
Yes
Xtime
Yes
Integrations
700Credit
Yes
Google Business Profile
No
Marchex
No
RouteOne
Yes
Shoppr
Yes
Telmetrics
No
Xtime
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ActivEngage
Founded
2007
Country
United States
Website
www.activengage.com
Vendor Details
Company Name
GoGo Car
Country
United States
Website
www.gogocar.com/dealer-solutions/index.html
Product Features
Automotive CRM
Call Logging
No
Contact Management
No
Customer Support
No
Inventory Management
No
Lease Management
No
List Management
No
Marketing Automation
No
Product Catalog
No
Quotes / Proposals
No
Service Department Management
No
Showroom Management
No
Territory Management
No
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes