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Description
Bid farewell to abandoned data catalogs. Acryl Cloud accelerates time-to-value by implementing Shift Left methodologies for data producers and providing an easy-to-navigate interface for data consumers. It enables the continuous monitoring of data quality incidents in real-time, automating anomaly detection to avert disruptions and facilitating swift resolutions when issues arise. With support for both push-based and pull-based metadata ingestion, Acryl Cloud simplifies maintenance, ensuring that information remains reliable, current, and authoritative. Data should be actionable and operational. Move past mere visibility and leverage automated Metadata Tests to consistently reveal data insights and identify new opportunities for enhancement. Additionally, enhance clarity and speed up resolutions with defined asset ownership, automatic detection, streamlined notifications, and temporal lineage for tracing the origins of issues while fostering a culture of proactive data management.
Description
By implementing Shift Left, organizations can expedite incident resolution earlier in the support process. This approach empowers Level 1, Level 2, and field support technicians to efficiently address common issues related to users and devices directly from the ServiceNow incident form. By eliminating the necessity for privileged access across various systems such as Active Directory, Microsoft Configuration Manager, LAPS, and MBAM, first-call resolution rates can see a substantial boost. Rather than escalating issues to higher levels of support, Shift Left equips help desk teams with the tools to perform actions like resetting user passwords and unlocking accounts, all within the incident form. This capability allows for a marked increase in the number of tickets diagnosed and resolved during the initial call. Moreover, technicians can access a record of troubleshooting steps already taken for an incident, which significantly reduces the likelihood of redundant efforts. Ultimately, this streamlined approach enhances the overall efficiency and effectiveness of support operations.
API Access
Has API
API Access
Has API
Integrations
7-Zip
AWS Glue
Amazon S3
Apache Hive
Apache Kafka
ClickHouse
Elasticsearch
JSON
Microsoft Edge
Microsoft Entra ID
Integrations
7-Zip
AWS Glue
Amazon S3
Apache Hive
Apache Kafka
ClickHouse
Elasticsearch
JSON
Microsoft Edge
Microsoft Entra ID
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Acryl Data
Founded
2021
Website
www.acryldata.io
Vendor Details
Company Name
Recast Software
Website
store.servicenow.com/sn_appstore_store.do#!/store/application/465cce152feb00102b88bac62799b621
Product Features
Data Governance
Access Control
Data Discovery
Data Mapping
Data Profiling
Deletion Management
Email Management
Policy Management
Process Management
Roles Management
Storage Management
Product Features
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management