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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our innovative products and solutions facilitate a smooth transition for customers, allowing them to switch effortlessly between digital self-service options and human agents while enabling agents to understand customer context and recommend the Next Best Actions. Additionally, we empower managers to make informed business decisions that drive success. Enhance connection rates with customers and patients by engaging them through their preferred communication channels—whether it be voice, SMS/messaging, or email—at optimal times for response. Acqueon Engagement provides a variety of dialing methods, including Preview, Progressive, Predictive, and Agentless options, ensuring you can effectively balance live agents with both agent-assisted and automated campaigns. Furthermore, our platform prioritizes safety and compliance readiness, featuring a real-time Compliance suite that identifies any new contacts that should be excluded from your campaigns. We support adherence to critical regulations such as TCPA, DNC, GDPR, and CCPA with user-friendly campaign controls. To ensure comprehensive campaign compliance, utilize the included Right-to-Know and Right-to-be-Forgotten workflows and reporting tools, allowing you to manage customer data responsibly and transparently while maintaining trust.

Description

The OJO select network enhances the visibility of agents to a broader audience of homebuyers and sellers, fostering deeper, well-informed relationships that endure over time. By engaging with consumers through various channels, OJO diligently assesses where individuals are in their real estate journey, equipping agents with vital information to effectively guide them toward closing. OJO emphasizes personalized interactions, nurturing both buyers and sellers during their browsing experiences and gaining insights into their priorities. Additionally, it facilitates immediate connections between homebuyers, sellers, and agents when they are prepared to engage with an OJO select network representative. This timely approach allows agents to provide the most relevant information at crucial moments. The support from the OJO concierge team ensures a seamless and favorable experience for both agents and clients throughout the entire process leading to a successful transaction. Furthermore, OJO’s unique consumer-matching algorithm incentivizes high-performing agents, granting them increased introductions and greater prospects for success in the competitive real estate market. By streamlining the process and focusing on individual needs, OJO ultimately transforms the way agents connect with potential clients.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Connect
ServEngage
ServSecure

Integrations

Amazon Connect
ServEngage
ServSecure

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Acqueon

Founded

2005

Country

United States

Website

www.acqueon.com

Vendor Details

Company Name

OJO

Country

United States

Website

ojo.com/agent-teams/

Product Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Product Features

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