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Description
Acoustic Campaign, previously known as IBM Watson Campaign Automation, serves as a digital marketing platform that empowers marketers with invaluable data insights to craft campaigns that not only meet but surpass customer expectations. By utilizing behavioral and profile data from various sources, marketers can develop targeted campaigns across multiple channels, including email, web, mobile push, SMS, social media, group messaging, and even traditional methods such as telesales and mail fulfillment. The platform allows users to harness Acoustic Analytics events alongside Acoustic Personalization audiences to ensure that their messaging remains consistent and focused. For teams with moderate volume requirements, the Essentials package offers a way to foster personalized interactions across digital platforms. Meanwhile, the Standard option enhances customer relationships through seamless digital experiences that cultivate advocacy among users. Lastly, the Premium package caters to larger enterprises with higher volume demands, enabling them to optimize conversions by automating engaging customer journeys effectively. Each tier of Acoustic Campaign provides distinct advantages tailored to varying business needs, ensuring that all marketers can find a suitable solution for their objectives.
Description
NeoSound Intelligence is an innovative AI technology firm dedicated to transforming emotions into actionable insights, aiming to enhance the quality of interactions between organizations and their customers. Our goal is to elevate all forms of communication that occur between consumers and businesses. By offering advanced AI-driven speech analytics tools, we assist call center operations in refining their customer engagement strategies. We empower organizations to convert phone calls into increased revenue. Our technology enables automatic listening to customer calls, facilitating the optimization of communication. NeoSound's tools provide valuable, actionable insights derived from phone conversations, enhancing the overall quality of customer interactions. Beyond mere speech-to-text capabilities, our intelligent algorithms conduct in-depth analyses of acoustics and intonation. This means our machines are trained to understand not only the words spoken but also the nuances of how they are expressed. Consequently, our solutions are tailored to meet the specific needs of your company with precision. NeoSound combines cutting-edge speech-to-text semantic analytics with comprehensive acoustic intonation analysis, providing a holistic approach to understanding customer communication. With our unique offerings, we strive to redefine the landscape of customer interactions.
API Access
Has API
API Access
Has API
Integrations
Acoustic Personalization
Acquigo
Amazon Web Services (AWS)
Apteco Orbit
Auth0
BlueVenn
Breinify
Causal
Google Cloud Platform
Hightouch
Integrations
Acoustic Personalization
Acquigo
Amazon Web Services (AWS)
Apteco Orbit
Auth0
BlueVenn
Breinify
Causal
Google Cloud Platform
Hightouch
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Acoustic
Founded
2019
Country
United States
Website
acoustic.com/products/campaign/
Vendor Details
Company Name
NeoSound Intelligence
Founded
2018
Country
Netherlands
Website
www.neosound.eu/
Product Features
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
Product Features
Speech Analytics
Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback
Speech Recognition
Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition
