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features
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support

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Description

APM is a flexible monitoring SaaS solution that can be used in ICT environments. It has five key features. Monitoring Monitors the health and performance of your ICT systems. This is independent from the supplier. Maps Environment and status visualisation using maps and network drawings. There are risks The vulnerability scan clearly identifies security risks and vulnerabilities. Assets Overview of all ICT systems including hardware and software configurations. This function includes a special function that preserves configuration backups of network devices. Reports Performance and availability statistics for ICT systems over a given period. APM can connect to environments on-premise, in a private or public cloud. It combines data from multiple sources and platforms to provide an actionable single pane.

Description

HCL iObserve forms part of the Intelligent Full Stack Observability solution under HCLSoftware AI & Intelligent Operations framework. It is a full-stack, integrated and comprehensive observability solution that monitors & observes the complex IT ecosystem in hybrid cloud, helping customers accelerate their digital transformation. The solution is suitable for all organizations and industries. It has intelligence built in to help customers optimize their performance, reduce remediation times, and ensure availability across on-premises and multi-cloud environments.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

HCL BigFix Service Management No 
HCL IntelliOps Event Management No 
HCL MyXalytics No 
HCL iControl No 
ServiceNow No 

Integrations

HCL BigFix Service Management Yes 
HCL IntelliOps Event Management Yes 
HCL MyXalytics Yes 
HCL iControl Yes 
ServiceNow Yes 

Pricing Details

$5 per object per month
Standard pricing for 100+ objects
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Acknowledge Benelux B.V.

Founded

1995

Country

The Netherlands

Website

www.acknowledge.nl/en/it-services/software-as-a-service/proactive-it-monitoring/

Vendor Details

Company Name

HCLSoftware

Website

www.hcl-software.com

Product Features

IT Infrastructure Monitoring

Alerts / Notifications Yes 
Application Monitoring Yes 
Bandwidth Monitoring Yes 
Capacity Planning Yes 
Configuration Change Management Yes 
Data Movement Monitoring No 
Health Monitoring Yes 
Multi-Platform Support Yes 
Performance Monitoring Yes 
Point-in-Time Visibility Yes 
Reporting / Analytics Yes 
Virtual Machine Monitoring Yes 

Product Features

IT Infrastructure Monitoring

Alerts / Notifications No 
Application Monitoring No 
Bandwidth Monitoring No 
Capacity Planning No 
Configuration Change Management No 
Data Movement Monitoring No 
Health Monitoring No 
Multi-Platform Support No 
Performance Monitoring No 
Point-in-Time Visibility No 
Reporting / Analytics No 
Virtual Machine Monitoring No 

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