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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

AccuSpeechMobile offers a state-of-the-art speech recognition system tailored for mobile devices, supporting over 40 languages. Engineered specifically for industry applications, its advanced noise cancellation technology ensures exceptional accuracy even in loud settings. The system features a speaker-independent voice engine that operates seamlessly for any user right from the start, eliminating the need for individual voice training or management of voice data. As a fully device-based solution, AccuSpeechMobile operates without requiring a voice server or middleware, and it integrates effortlessly with existing backend systems such as WMS, ERP, EAM, and CMMS. Users can take advantage of its comprehensive functionality without needing a cloud or network connection, allowing for effective data collection directly on the device. Additionally, AccuSpeechMobile supports multi-modal interaction, enabling users to receive auditory information while issuing spoken commands, which can be done concurrently with the use of intelligent scanners. Moreover, users can easily access supplementary information displayed on the device screen alongside speech-to-text and text-to-speech operations, enhancing productivity and user experience. This integration of features positions AccuSpeechMobile as an indispensable tool in modern mobile workflows.

Description

Phone conversations are a more common channel for companies to communicate with customers than any other channel. This is a goldmine of untapped information. Listening to every customer call can be costly, time-consuming, and not practical. Only a small percentage of calls are reviewed. These voice interactions allow you to hear the real voice of your customers and get to the bottom of their concerns. Our highly accurate and automated speech-to text transcription can transform unstructured voice data into transcripts which can be integrated into analytics platforms. Voci allows you to improve agent quality Monitoring, Enhance the Customer Experience, Extract Competitive Intelligence and Ensure Compliance

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Honeywell Productivity Solutions
IBM Cloud
Innovapptive
Ivanti Neurons
Lowry Solutions
Microsoft 365
NorthStar WMS
QEval
R4
SAP Cloud Platform
Zebra Prescriptive Analytics

Integrations

Honeywell Productivity Solutions
IBM Cloud
Innovapptive
Ivanti Neurons
Lowry Solutions
Microsoft 365
NorthStar WMS
QEval
R4
SAP Cloud Platform
Zebra Prescriptive Analytics

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AccuSpeechMobile

Founded

2006

Country

United States

Website

www.accuspeechmobile.com/solution/

Vendor Details

Company Name

Medallia

Founded

2001

Country

United States

Website

vocitec.com

Product Features

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Product Features

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Alternatives

Alternatives

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