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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

AccessPay is leading the way in driving digital transformation within finance and treasury teams, by modernising processes across banking operations, minimising the risk of fraud and error, enhancing efficiency and optimising cash visibility. Headquartered in Manchester, UK and established in 2012, AccessPay is a pioneering force in the banking industry, providing an unparalleled embedded banking experience and leading-edge solutions for its clients.

Description

IMsupporting is a hybrid AI live chat platform built for organisations that need fast, reliable and secure digital support. It blends human operators with AI-driven automation, enabling the system to handle FAQs, triage, workflow steps and data capture before escalating to a human instantly when required. IMsupporting includes a RAG-based knowledge engine that ingests PDFs, documents and internal content, allowing the AI to answer queries using verified data. The platform features multi-tenant isolation, a customisable chat widget, operator dashboards and real-time analytics covering volume, performance and usage. All data is processed and stored in UK datacentres with full GDPR compliance. Designed for councils, emergency services, public-sector teams and private companies, IMsupporting provides a stable, scalable and secure solution for modernising customer engagement while reducing operational load through intelligent automation.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Acumatica Cloud ERP Yes 
COINS Yes 
Microsoft Dynamics 365 Yes 
NetSuite Yes 
Sage Intacct Yes 
Shopify No 
Weebly No 
WordPress No 

Integrations

Acumatica Cloud ERP No 
COINS No 
Microsoft Dynamics 365 No 
NetSuite No 
Sage Intacct No 
Shopify Yes 
Weebly Yes 
WordPress Yes 

Pricing Details

£2,500
Please contact AccessPay for full pricing details.
Free Trial No 
Free Version No 

Pricing Details

£49.99
From £49.99 Per Month with Hybrid AI
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AccessPay

Founded

2012

Country

United Kingdom

Website

www.accesspay.com

Vendor Details

Company Name

IMsupporting

Founded

2015

Country

United Kingdom

Website

imsupporting.com

Product Features

Payment Processing

ACH Check Transactions No 
Bitcoin Compatible Yes 
Debit Card Support No 
Gift Card Management No 
Mobile Payments Yes 
Online Payments Yes 
POS Transactions No 
Receipt Printing No 
Recurring Billing No 
Signature Capture No 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

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