Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AccessPay is leading the way in driving digital transformation within finance and treasury teams, by modernising processes across banking operations, minimising the risk of fraud and error, enhancing efficiency and optimising cash visibility. Headquartered in Manchester, UK and established in 2012, AccessPay is a pioneering force in the banking industry, providing an unparalleled embedded banking experience and leading-edge solutions for its clients.
Description
IMsupporting is a hybrid AI live chat platform built for organisations that need fast, reliable and secure digital support. It blends human operators with AI-driven automation, enabling the system to handle FAQs, triage, workflow steps and data capture before escalating to a human instantly when required. IMsupporting includes a RAG-based knowledge engine that ingests PDFs, documents and internal content, allowing the AI to answer queries using verified data. The platform features multi-tenant isolation, a customisable chat widget, operator dashboards and real-time analytics covering volume, performance and usage. All data is processed and stored in UK datacentres with full GDPR compliance. Designed for councils, emergency services, public-sector teams and private companies, IMsupporting provides a stable, scalable and secure solution for modernising customer engagement while reducing operational load through intelligent automation.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Acumatica Cloud ERP
Yes
COINS
Yes
Microsoft Dynamics 365
Yes
NetSuite
Yes
Sage Intacct
Yes
Shopify
No
Weebly
No
WordPress
No
Integrations
Acumatica Cloud ERP
No
COINS
No
Microsoft Dynamics 365
No
NetSuite
No
Sage Intacct
No
Shopify
Yes
Weebly
Yes
WordPress
Yes
Pricing Details
£2,500
Please contact AccessPay for full pricing details.
Free Trial
No
Free Version
No
Pricing Details
£49.99
From £49.99 Per Month with Hybrid AI
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
AccessPay
Founded
2012
Country
United Kingdom
Website
www.accesspay.com
Vendor Details
Company Name
IMsupporting
Founded
2015
Country
United Kingdom
Website
imsupporting.com
Product Features
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
Yes
Debit Card Support
No
Gift Card Management
No
Mobile Payments
Yes
Online Payments
Yes
POS Transactions
No
Receipt Printing
No
Recurring Billing
No
Signature Capture
No
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes