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Description
Secure individual and group tickets ahead of time, ensuring that you book slots for time-sensitive activities and events with real-time availability updates. Organize intricate corporate gatherings, seminars, and workshops efficiently. Oversee tours and activities, which may involve multiple rooms, detailed tour schedules, catering needs, and additional requirements. Utilize the booking system to capture essential information for group reservations, such as attendee numbers, room configurations, catering specifications, timing, and any special accommodations needed, while also scheduling necessary actions and receiving automated alerts. Develop itineraries that reflect the current availability of rooms, guides, and facilities, allowing you to quickly assess group schedules and prevent conflicts or exceeding capacity. The features of event management software enable you to handle every detail of special occasions in a centralized location, managing aspects like start and end dates, participant limits, ticket categories, time intervals, and more, thus ensuring a seamless planning experience. This comprehensive approach not only streamlines event coordination but also enhances the overall experience for participants.
Description
Cendyn provides powerful web-based solutions to all your call center requirements, including flexible workflows and enhanced tools for reservations agents, loyalty program integrations, and voice services.
Give your agents a complete view of your rates, inventory, and property information. This will allow them to quickly answer property questions, reserve the right room or rate plan for guests, and even make multi-room and multirate plan bookings with single reservations.
Deep integrations with loyalty or player programs are possible. Data from multiple sources can be merged into a single platform that gives reservations agents a 360-degree view to your most loyal and valuable guests.
To increase your ROI, drive more direct bookings and handle reservations calls more efficiently to reduce operational costs.
Pegasus CRS reporting solutions allow you to track metrics such as conversion rates, talk times and denial reasons.
API Access
Has API
API Access
Has API
Screenshots View All
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Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Access
Country
United Kingdom
Website
www.theaccessgroup.com/en-gb/visitor-attractions/software/booking/
Vendor Details
Company Name
Cendyn
Founded
1996
Country
United States
Website
go.cendyn.com/cendyn/sourceforge/call-center
Product Features
Event Management
Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
