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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

The Accela Civic Platform serves as a robust foundation for our suite of Civic Applications and other solutions designed to assist governments in enhancing citizen services and addressing the demands of expanding communities. It encompasses all shared technologies and functionalities within a Software as a Service (SaaS) framework, catering to the diverse requirements of government agencies, ranging from large state organizations to smaller departments. This platform equips agencies with all the essential tools needed to facilitate business operations for citizens, streamline the permit application process, and organize inspections efficiently. Additionally, it offers the adaptability and scalability necessary for ongoing innovation without requiring substantial new technology investments. The platform allows for the automation of both straightforward and intricate processes that involve multiple departments and various process components. Furthermore, our advanced workflow engine intelligently assigns tasks to users, manages service level agreements, directs approvals and procedural steps, and ensures that all operations are executed smoothly and remain on schedule. Ultimately, this comprehensive solution empowers agencies to enhance efficiency while improving the experience for citizens.

Description

Revamp your permitting procedures to enhance efficiency and elevate customer satisfaction by utilizing a comprehensive community development platform for permits, licensing, inspections, and code enforcement. OpenGov's Permitting, Licensing & Code Enforcement (PLC) system empowers you to oversee all aspects of permitting and licensing without relying on outdated spreadsheets or complicated software systems. With intuitive drag-and-drop technology, you can effortlessly design workflows, manage fees, create forms, and organize inspections, granting you full authority over each stage of the process. By leveraging advanced customer service features, applicants can conveniently handle their government transactions from the comfort of their own homes or workplaces. Streamline the routing, approval, and issuance of permits and licenses digitally, achieving speeds up to five times faster than traditional systems. Efficiently manage scheduling, access crucial data, and carry out inspections directly in the field. Allow applicants to apply for, pay for, track, and receive their permits or licenses online, while also automating license renewals, monitoring overall progress, and facilitating online renewals for added convenience. This modern approach not only simplifies processes but also fosters a more responsive and engaging interaction between the community and its governing bodies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Blitzz Yes 
Connectif Yes 
Hyland IDP Yes 
Selectron Relay Yes 
VuSpex Yes 
cloudPWR Yes 

Integrations

Blitzz No 
Connectif No 
Hyland IDP No 
Selectron Relay No 
VuSpex No 
cloudPWR No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Accela

Founded

1981

Country

United States

Website

www.accela.com

Vendor Details

Company Name

OpenGov

Founded

2012

Country

United States

Website

viewpointcloud.com

Product Features

Code Enforcement

Case Management No 
Code Maintenance No 
Document Management No 
Fee Maintenance No 
GIS No 
Inspection Management No 
Letter Generation No 
Photo Management No 
Planning & Zoning No 
Violation History No 
Weed Abatement Control No 

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Land Management

Code Enforcement No 
Document Management No 
For Oil & Gas No 
GIS No 
Inspection Management No 
Lease Management No 
Permit Management No 
Planning & Zoning No 
Project Management No 

Municipal

Animal Licensing No 
Code Enforcement No 
Fund Accounting No 
Inventory Management No 
License Issuance No 
Parking Management No 
Permit Issuance No 
Planning & Zoning No 
Property Database No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Permit

Automated Routing No 
Building Permits No 
Business License No 
Code Enforcement No 
Customer Portal No 
Expiration Date Tracking No 
Inspection Management No 
Mobile Access No 
Online Applications No 
Online Payments No 
Parking Permits No 
Renewal Management No 

Public Works

Billing & Invoicing No 
Compliance Management No 
Contract Management No 
Customer Database No 
Document Management No 
Equipment Maintenance No 
Fixed Asset Management No 
Job Costing No 
Project Management Yes 
Service Request Management Yes 
Work Order Management Yes 

Product Features

Code Enforcement

Case Management Yes 
Code Maintenance Yes 
Document Management Yes 
Fee Maintenance Yes 
GIS Yes 
Inspection Management Yes 
Letter Generation Yes 
Photo Management Yes 
Planning & Zoning Yes 
Violation History Yes 
Weed Abatement Control Yes 

Government

Budgeting & Forecasting No 
Code Enforcement Yes 
Compliance Management Yes 
Fixed Asset Management No 
Inventory Management No 
License Issuance Yes 
Permit Issuance Yes 
Purchasing & Receiving No 
Self Service Portal Yes 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

License Management

Automatic SKU Recognition No 
Central LM Server No 
Copy Protection Yes 
History Tracking Yes 
Node Management No 
Online Activation Yes 
Portable License No 
Sarbanes-Oxley Compliance No 
Timing Rights No 
Trial License No 

Permit

Automated Routing No 
Building Permits No 
Business License No 
Code Enforcement No 
Customer Portal No 
Expiration Date Tracking No 
Inspection Management No 
Mobile Access No 
Online Applications No 
Online Payments No 
Parking Permits No 
Renewal Management No 

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