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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Accela Civic Platform serves as a robust foundation for our suite of Civic Applications and other solutions designed to assist governments in enhancing citizen services and addressing the demands of expanding communities. It encompasses all shared technologies and functionalities within a Software as a Service (SaaS) framework, catering to the diverse requirements of government agencies, ranging from large state organizations to smaller departments. This platform equips agencies with all the essential tools needed to facilitate business operations for citizens, streamline the permit application process, and organize inspections efficiently. Additionally, it offers the adaptability and scalability necessary for ongoing innovation without requiring substantial new technology investments. The platform allows for the automation of both straightforward and intricate processes that involve multiple departments and various process components. Furthermore, our advanced workflow engine intelligently assigns tasks to users, manages service level agreements, directs approvals and procedural steps, and ensures that all operations are executed smoothly and remain on schedule. Ultimately, this comprehensive solution empowers agencies to enhance efficiency while improving the experience for citizens.

Description

Effectively distributing accurate information to the appropriate individuals within a specified timeframe poses a significant challenge. The Libria software streamlines the traditionally labor-intensive process of handling FOIA requests. It provides an all-encompassing FOIA management solution that oversees every phase of the FOIA lifecycle, including capturing requests, tracking progress, gathering documents, managing correspondence, fulfilling requests, archiving materials, and generating reports. Citizens can conveniently file their FOIA requests online via Libria's user-friendly public web portal. The system enables rapid assembly of both paper and electronic documents using integrated scanning and import features. Sensitive data can be easily obscured in response documents with intuitive redaction tools designed for efficiency. Users can swiftly send out letters and emails utilizing customizable templates and mail merge functions, ensuring a professional presentation. Compiled response documents can be delivered through various means, including email, a secure web portal, or physical copies, making the entire process more accessible and efficient than ever before. Ultimately, Libria enhances transparency and responsiveness in public information access.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Blitzz
Connectif
Hyland IDP
Selectron Relay
VuSpex
cloudPWR

Integrations

Blitzz
Connectif
Hyland IDP
Selectron Relay
VuSpex
cloudPWR

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$3000 per year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Accela

Founded

1981

Country

United States

Website

www.accela.com

Vendor Details

Company Name

MSF&W

Founded

1991

Country

United States

Website

www.msfw.com/products/libria

Product Features

Code Enforcement

Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Land Management

Code Enforcement
Document Management
For Oil & Gas
GIS
Inspection Management
Lease Management
Permit Management
Planning & Zoning
Project Management

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Permit

Automated Routing
Building Permits
Business License
Code Enforcement
Customer Portal
Expiration Date Tracking
Inspection Management
Mobile Access
Online Applications
Online Payments
Parking Permits
Renewal Management

Public Works

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management

Product Features

Alternatives

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