Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
An advanced identity and access management system designed for developers to foster direct connections with their gamers. This encompasses a suite of services that act as the commercial foundation for a publishing platform or in-game marketplace, handling everything from the product catalog and purchase processes to fulfillment and digital ownership management. The system facilitates cross-platform player data management, enabling the tracking of player progress and attributes seamlessly, regardless of the platform they are using. It also allows for real-time player matchmaking, utilizing various criteria such as scores, skill levels, and latency to create balanced competitions. Furthermore, the system enhances player interactions through features like chat, presence indicators, status updates, friends, and groups, encouraging deeper engagement with elements like leaderboards and achievement systems. Key performance metrics, including Monthly Active Users (MAU), Daily Active Users (DAU), Average Revenue Per User (ARPU), and retention rates, can be monitored through an intuitive dashboard. In addition, custom game telemetry can be analyzed while executing tailored queries for comprehensive analytics, ensuring developers have the insights they need to optimize player experiences. This holistic approach not only drives engagement but also supports continuous improvement of gameplay dynamics.
Description
Cevro offers a revolutionary AI customer support solution purpose-built for the demanding iGaming sector, where 24/7 multilingual assistance and regulatory compliance are critical. Its intelligent agents handle complex gaming inquiries, provide personalized player engagement, and escalate issues smoothly to human agents when necessary. By automating up to 80% of support volume, Cevro significantly reduces operational costs and response times during peak gaming hours. The platform’s advanced chatbot technology is designed to understand intricate gaming contexts and player behavior, supporting native-level conversations in over 100 languages. Integration is seamless via simple APIs or connectors compatible with major gaming providers like Playtech, Evolution, and Microgaming. Cevro’s compliance-ready design ensures built-in responsible gaming protocols and regulatory adherence. Operators have reported a 300% ROI in the first year, with average annual savings exceeding $250,000. With customizable workflows and marketing automation, Cevro enhances both support and player engagement.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Amazon S3
Yes
Apache Kafka
Yes
Contentful
Yes
Facebook
Yes
Kubernetes
Yes
Mailchimp
Yes
MongoDB
Yes
Redis
Yes
SendGrid
Yes
Snowflake
Yes
Integrations
Amazon S3
No
Apache Kafka
No
Contentful
No
Facebook
No
Kubernetes
No
Mailchimp
No
MongoDB
No
Redis
No
SendGrid
No
Snowflake
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
AccelByte
Founded
2016
Country
United States
Website
accelbyte.io
Vendor Details
Company Name
Cevro
Founded
2025
Country
United Arab Emirates
Website
cevro.ai
Product Features
Game Development
2D
No
3D
No
Analytics
No
Animation
No
Asset Management
No
Drag & Drop
No
IT Asset Management
No
Network Management
No
Physics
No
Player Management
No
Prototyping
No
Virtual Reality
No
eCommerce
No