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Description
Skylight offers advanced monitoring solutions for network performance and user experiences across all applications, clouds, and networks. As a virtualized platform focused on performance assurance, Skylight provides comprehensive visibility into the performance of networks, applications, and services, spanning from the user edge to the core network and cloud infrastructure. By actively managing performance metrics, Skylight ensures that both networks and cloud-based applications adhere to stringent performance standards, optimize capacity, and fulfill high customer expectations regarding quality of experience. Utilizing robust performance analytics and machine learning, Skylight effectively identifies, forecasts, and mitigates issues that could negatively affect customers. With Skylight, you can capture detailed and accurate data on networks, applications, and services using its versatile sensors. These sensors are available in different formats, including both software and hardware, enabling users to deploy Skylight's capabilities throughout their network, from remote sites to cloud environments, ensuring comprehensive coverage and insight. This flexibility allows organizations to enhance their operational efficiency and responsiveness to performance challenges.
Description
TrueDEM, developed by panagenda, serves as a specialized Digital Experience Monitoring (DEM) tool tailored for Microsoft 365 ecosystems. This solution empowers IT departments with comprehensive insights into the actual user experiences across various Microsoft applications such as Teams, Outlook, SharePoint, and OneDrive, by linking network performance, device health metrics (including CPU, memory, and disk usage), Wi-Fi quality, and the operational status of Microsoft 365 services into a unified and actionable dashboard. By identifying issues like poor call quality in Teams, delays in application loading, and subpar network conditions before they escalate into help desk requests, TrueDEM allows IT teams to address problems using concrete root-cause analysis rather than relying on speculation. Moreover, it facilitates both agent-based endpoint monitoring and collects data from synthetic and real-user telemetry, enabling it to track trends and anomalies week over week, while also providing detailed reports on adoption rates, engagement levels, and experience benchmarks across various sites, departments, or the entire organization. Ultimately, TrueDEM enhances the overall digital experience by ensuring that IT teams are equipped with the necessary tools to monitor and optimize user interactions within the Microsoft 365 framework.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Microsoft OneDrive
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
Integrations
Microsoft OneDrive
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Accedian
Country
Canada
Website
accedian.com/platform/skylight/
Vendor Details
Company Name
panagenda GmbH
Founded
2007
Country
Germany
Website
www.panagenda.com
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting