Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Skylight offers advanced monitoring solutions for network performance and user experiences across all applications, clouds, and networks. As a virtualized platform focused on performance assurance, Skylight provides comprehensive visibility into the performance of networks, applications, and services, spanning from the user edge to the core network and cloud infrastructure. By actively managing performance metrics, Skylight ensures that both networks and cloud-based applications adhere to stringent performance standards, optimize capacity, and fulfill high customer expectations regarding quality of experience. Utilizing robust performance analytics and machine learning, Skylight effectively identifies, forecasts, and mitigates issues that could negatively affect customers. With Skylight, you can capture detailed and accurate data on networks, applications, and services using its versatile sensors. These sensors are available in different formats, including both software and hardware, enabling users to deploy Skylight's capabilities throughout their network, from remote sites to cloud environments, ensuring comprehensive coverage and insight. This flexibility allows organizations to enhance their operational efficiency and responsiveness to performance challenges.
Description
You don't need to speak to the users in order to understand what they experienced (replays, behavior insights, etc.). End-2-end Transaction Insights (business, technology, etc). Poor user experience can be caused by issues with the interface design or technology. Germain UX identifies the root-cause and use cases of issues, down to user clicks and scenarios and technology (network requests, code, sql etc.). Ineffective business operations can be caused by a lack of training, poor organizational structure, and attrition. Germain UX identifies the main gaps and their root cause, in real-time, 24x7. Low conversion rates can be caused by a number of factors, including a crowded call center, a lack of expertise and difficulty finding information on a site. Germain UX can help identify actionable insights. A poor customer experience can be caused by a number of factors, including a product or service that is ineffective, lacked support, and difficult to find online material. Germain UX identifies these insights in real-time and 24x7.
API Access
Has API
API Access
Has API
Integrations
Apache Solr
Elasticsearch
Oracle Application Testing Suite
Oracle Siebel CRM
PHP Fusion
Salesforce
Integrations
Apache Solr
Elasticsearch
Oracle Application Testing Suite
Oracle Siebel CRM
PHP Fusion
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$460 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Accedian
Country
Canada
Website
accedian.com/platform/skylight/
Vendor Details
Company Name
Germain UX
Founded
2012
Country
United States
Website
germainux.com
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
Data Analysis
Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics
DevOps
Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports