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Description

Abelo serves as a unified messaging solution for platforms like Viber, WhatsApp, and SMS, enabling businesses to execute marketing strategies, send transactional communications, and streamline eCommerce revenue processes seamlessly under one contract and bill. This platform uniquely merges delivery capabilities with insightful analytics, allowing businesses to avoid the common trade-off between a provider that excels in messaging but lacks targeting and measurement, and a marketing service that depends on external delivery channels. As a recognized Rakuten Viber Messaging Partner, Abelo facilitates the direct dispatch of Viber messages using the business's verified sender identity, eliminating intermediaries from the process. Moreover, if a message fails to reach its destination on Viber or WhatsApp, it can be automatically redirected to SMS, ensuring that communication remains uninterrupted. With features such as segmentation, personalization, automation, and return on investment tracking integrated within a single platform, Abelo empowers businesses to enhance their messaging efforts comprehensively and effectively. This holistic approach not only improves operational efficiency but also drives better customer engagement and satisfaction.

Description

Sinch Engage allows you to use WhatsApp, Facebook Messenger and Instagram Direct Messaging for business, Apple Messages for Business and Telegram, Viber, and Webchat for marketing, sales and customer service. Our official partnerships with all messaging apps are backed by a platform that is 100% privacy compliant and a global team of experts who are available 24/7.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Viber Yes 
WhatsApp Yes 
Facebook No 
Facebook Messenger No 
Instagram No 
Rambox No 
Telegram No 

Integrations

Viber Yes 
WhatsApp Yes 
Facebook Yes 
Facebook Messenger Yes 
Instagram Yes 
Rambox Yes 
Telegram Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

499€ per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Trebbble

Founded

2010

Country

Greece

Website

www.trebbble.co

Vendor Details

Company Name

Sinch

Founded

2015

Country

Germany

Website

engage.sinch.com

Product Features

Marketing Automation

A/B Testing No 
Analytics / ROI Tracking No 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs No 
Drip Campaigns No 
Dynamic Content No 
Landing Pages / Web Forms No 
Lead Scoring No 
Sales Intelligence No 
Search Marketing No 
Segmentation No 
Social Marketing No 
Website Visitor Tracking No 

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

Chatbot

Call to Action Yes 
Context and Coherence No 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning No 
Natural Language Processing Yes 
Payment Integration No 
Prediction No 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration No 

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation No 
Chatbot Yes 
Email Automation No 
Group Messaging No 
Human Handover Yes 
Lead Distribution No 
Lead Qualification Yes 
Mobile Messaging No 
Multi-Channel Communication Yes 
Product Recommendations No 
Video Chat No 

Customer Communications Management

Batch Communications No 
Chat / Messaging Yes 
Content Management No 
Email Distribution Yes 
Interactive Content Yes 
Multi-Channel Communications Yes 
On-Demand Communications Yes 
Personalization Yes 
Print Management No 
Template Management Yes 
Video Content Yes 

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content Yes 

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant Yes 
Workflow Management Yes 

Alternatives

No Alternatives

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