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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The comprehensive platform utilizes top-tier cloud technologies to modernize the healthcare data landscape, guarantees interoperability, reduces overall ownership costs, and provides both scalability and adaptability. With Abacus Insights’ personalized data management services and a strong focus on customer needs, the challenges of change management are significantly reduced, allowing you to concentrate on enhancing robust analytical capabilities that meet your business goals. The platform features a Unified Data Foundation, which securely enhances the quality of healthcare data through standardization, facilitating the effortless distribution of real-time data to users. Additionally, industry-leading healthcare professionals are available to support the optimization of your data management processes. This approach accelerates the creation of enterprise data warehouses, operational data stores, data marts, and data lakes, ultimately granting you confidence with expert assistance for business users while also fostering a culture of data-driven decision-making.

Description

ServitiumCRM is a Modern Customer Service Platform that enables the Journey from Reactive to Proactive to Predictive Customer Service and Support, digitalizing end-to-end after-sales processes of organizations across industries and geographies.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alexa
Oracle E-Business Suite
WhatsApp

Integrations

Alexa
Oracle E-Business Suite
WhatsApp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Abacus Insights

Founded

2017

Country

United States

Website

abacusinsights.com/solutions-platform/

Vendor Details

Company Name

Path Infotech

Country

India

Website

www.servitiumcrm.com

Product Features

Data Management

Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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