Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AZ Projet specializes in creating and distributing comprehensive management software along with a worldwide support solution tailored for Social and Solidarity Economy (ESS) entities, including associations, communities, and small to medium enterprises (VSEs-SMEs). As a company rooted in the principles of the Social and Solidarity Economy, we prioritize values such as sharing, mutual respect, and individual growth. To enhance the quality of service we deliver to our clients, we have streamlined our technical support process to better address any issues you may face. This improved support system not only enables more effective communication but also aligns with your expectations more closely. By utilizing email as our primary mode of operation, we ensure complete traceability of interactions while simultaneously decreasing the time it takes to respond to your requests. Upon receiving your message, a dedicated technician will acknowledge it and provide assistance as needed, ensuring you receive the best possible support. Ultimately, our commitment to excellence and responsiveness defines our approach to customer service.
Description
For over two decades, Apsynet has been a publisher of software solutions focused on the technical and administrative management of corporate assets, creating, developing, and marketing a cutting-edge modular offering that meets the diverse functional and operational demands of businesses. In the current landscape, an effective Service Desk solution is essential for the Information Systems Department to efficiently and promptly address the needs of its clientele: the users of the organization's Information System. Serving as a true testament to the IT department's efficiency in managing customer inquiries, it also functions as a “Communication & Marketing” instrument that upholds the service's reputation among employees. Additionally, it is crucial for a Service Desk to accommodate the unique operations and usages of each company simply through customization. Therefore, service centers require a dependable and high-quality tool that ensures optimal performance and reliability in their operations. Ultimately, the right Service Desk solution can significantly enhance user satisfaction while streamlining workflows across the organization.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AZ Projet
Founded
2014
Country
France
Website
www.azprojet.fr
Vendor Details
Company Name
Apsynet
Country
France
Website
www.apsynet.fr/
Product Features
Project Management
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
Product Features
Fixed Asset Management
Asset Budgeting
Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Depreciation Management
Disposal Management
Document Management
Inventory Tracking
Tax Management
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal