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Description
This approach effectively manages incoming user requests to your website during periods of high traffic influx. It establishes a cloud-based system that temporarily diverts incoming traffic, offering customizable features to incorporate a virtual waiting room. This waiting room serves as a temporary holding space for website visitors, allowing them to access the site once there is sufficient capacity. Common scenarios for utilizing this solution include ticket sales for concerts or sporting events, significant retail sales like Black Friday, major product launches with extensive marketing campaigns, as well as online testing and class attendance for educational purposes. Additionally, it can be employed during the release of medical appointment slots or when introducing a new direct-to-consumer service that necessitates account registration and payment processing. Upon entering the waiting room, users receive a queue number that ensures they retain their spot; they are allowed to proceed to the main site only when it's their turn in line, thereby streamlining the flow of traffic and enhancing the user experience. This method ensures that all visitors have a fair chance to access the website without overwhelming the system.
Description
A virtual waiting room is a page that keeps visitors away from busy websites and then feeds them back to the protected site at a pace it can handle, while maintaining responsiveness and performance.
Websites can handle sudden or unexpected peaks in traffic without a website crash. It also means that websites don't have to waste energy on additional servers when they are not busy. This makes it green tech, if implemented correctly.
Fair virtual waiting rooms return visitors in first-come first-served fashion. A good virtual waiting area should keep visitors informed about their progress and the remaining wait time.
A crashed website is the worst thing for your business. High-demand sales not only damage your servers but also damage your reputation. Smooth branding can help you protect your customers' goodwill.
Our original patented virtual waiting room technology allows you to show your customers that fairness is important while providing a fully branded customer journey.
API Access
Has API
API Access
Has API
Integrations
Amazon CloudFront
AWS Identity and Access Management (IAM)
AWS Lambda
AWS Secrets Manager
Amazon CloudWatch
Amazon ElastiCache
Amazon EventBridge
Amazon S3
Amazon Simple Queue Service (SQS)
Amazon Virtual Private Cloud
Integrations
Amazon CloudFront
AWS Identity and Access Management (IAM)
AWS Lambda
AWS Secrets Manager
Amazon CloudWatch
Amazon ElastiCache
Amazon EventBridge
Amazon S3
Amazon Simple Queue Service (SQS)
Amazon Virtual Private Cloud
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Amazon
Country
United States
Website
aws.amazon.com/solutions/implementations/aws-virtual-waiting-room/
Vendor Details
Company Name
Queue-Fair
Founded
2004
Country
United Kingdom
Website
queue-fair.com