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ease
features
design
support

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Description

This approach effectively manages incoming user requests to your website during periods of high traffic influx. It establishes a cloud-based system that temporarily diverts incoming traffic, offering customizable features to incorporate a virtual waiting room. This waiting room serves as a temporary holding space for website visitors, allowing them to access the site once there is sufficient capacity. Common scenarios for utilizing this solution include ticket sales for concerts or sporting events, significant retail sales like Black Friday, major product launches with extensive marketing campaigns, as well as online testing and class attendance for educational purposes. Additionally, it can be employed during the release of medical appointment slots or when introducing a new direct-to-consumer service that necessitates account registration and payment processing. Upon entering the waiting room, users receive a queue number that ensures they retain their spot; they are allowed to proceed to the main site only when it's their turn in line, thereby streamlining the flow of traffic and enhancing the user experience. This method ensures that all visitors have a fair chance to access the website without overwhelming the system.

Description

Patients today are increasingly acting as online consumers, often finding traditional healthcare systems to be limiting and exasperating. OX. Waiting Room enhances patient involvement by offering a cloud-native solution that streamlines the process of setting appointments, as well as obtaining necessary consents and information. To further improve attendance, automated reminders are sent prior to appointments, and the waiting room software keeps patients informed of any delays, ensuring that meetings commence only when all parties are prepared. Additionally, virtual consultations can be conducted through Microsoft Teams, allowing for secure video conferencing that minimizes travel time and enhances convenience for both patients and healthcare providers. By facilitating online appointments, OX. Waiting Room ensures real-time notifications for any changes, allowing meetings to start punctually with all electronic health records at hand. Furthermore, Teams' advanced video conferencing and transcription capabilities contribute to a smoother follow-up experience, ultimately enhancing overall patient satisfaction. This innovative approach not only increases engagement but also reshapes the standard for what patients can expect from their healthcare interactions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS CloudFormation
AWS Identity and Access Management (IAM)
AWS Lambda
AWS Secrets Manager
Aidbox FHIR Platform
Amazon API Gateway
Amazon CloudFront
Amazon CloudWatch
Amazon DynamoDB
Amazon ElastiCache
Amazon EventBridge
Amazon S3
Amazon Simple Notification Service (SNS)
Amazon Simple Queue Service (SQS)
Amazon Virtual Private Cloud
Amazon Web Services (AWS)
Microsoft 365
Microsoft Teams

Integrations

AWS CloudFormation
AWS Identity and Access Management (IAM)
AWS Lambda
AWS Secrets Manager
Aidbox FHIR Platform
Amazon API Gateway
Amazon CloudFront
Amazon CloudWatch
Amazon DynamoDB
Amazon ElastiCache
Amazon EventBridge
Amazon S3
Amazon Simple Notification Service (SNS)
Amazon Simple Queue Service (SQS)
Amazon Virtual Private Cloud
Amazon Web Services (AWS)
Microsoft 365
Microsoft Teams

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Amazon

Country

United States

Website

aws.amazon.com/solutions/implementations/aws-virtual-waiting-room/

Vendor Details

Company Name

OX. Digital Health

Country

United States

Website

www.oxdh.health/services/ox-waiting-room/

Product Features

Alternatives

Queue-it Reviews

Queue-it

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Alternatives