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Description
AWS Communication Developer Services (CDS) provides a suite of cloud-based APIs and SDKs designed to seamlessly integrate communication features into applications or websites, requiring little coding effort. Leverage advanced tools to distribute promotions and marketing communications while ensuring high deliverability to email inboxes and targeting specific audience segments. Create applications or websites using robust video technology suitable for various uses including telehealth, educational platforms, and field support. Develop an interactive voice response (IVR) system capable of handling touch-tone inputs, conversational voice bots, and text-to-speech functions. Automate messaging with workflows that send communications at optimal times, utilizing event-triggered cross-channel messaging for enhanced engagement. Additionally, track message delivery using both static and dynamic segmented lists to analyze the effectiveness of your campaigns. This comprehensive approach ensures that businesses can effectively connect with their audiences across multiple platforms.
Description
Voxco IVR, a cutting-edge interactive voice-response (IVR), survey system, allows respondents to self-complete prerecorded surveys via telephone keypad or automated messages. Voxco IVR is easy to use and economical. It works in two modes: a survey mode (the respondents answer questions using a touch-tone interaction on the phone) or a messaging mode (the Sysetm broadcasts messages to customers satisfaction programs). Voxco IVR allows organizations to improve their services and increase customer satisfaction by allowing them to send prerecorded messages to a wide audience at any time.
API Access
Has API
Yes
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Amazon
Founded
1994
Country
United States
Website
aws.amazon.com/business-applications/cds/
Vendor Details
Company Name
Voxco
Founded
1976
Country
United States
Website
www.voxco.com
Product Features
Cloud Communication Platform
Audio / Video Conferencing
No
Call Center
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
IVR / Voice Recognition
No
Product Features
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
Yes
Text to Speech
No
Voice Customization
Yes
Voice Mail
No