Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
AWDA is a modern AI-powered loyalty management platform that helps small and medium-sized businesses turn customer visits into lasting relationships. Designed for cafés, restaurants, salons, spas, barbershops, car washes, laundries, and retail stores, AWDA replaces traditional paper punch cards with digital loyalty experiences through Apple Wallet and Google Wallet.
Businesses can manage customers, loyalty cards, stamps, rewards, and marketing campaigns from a single dashboard. Advanced capabilities include AI customer segmentation, RFM analysis, churn prediction, personalised rewards, and an AI Autopilot Campaign Generator that helps businesses prepare targeted engagement and customer win-back campaigns.
AWDA also features AI Morning Briefing, which provides daily audio summaries of customer activity, loyalty performance, at-risk customers, and recommended actions. By combining digital loyalty management with actionable AI insights, AWDA helps businesses increase repeat visits, improve customer retention, and make smarter customer engagement decisions.
Description
Patch Retention serves as a comprehensive platform aimed at enhancing customer retention through a variety of tools that foster engagement and loyalty among clients. Among its offerings are automated customer journeys, marketing via email and SMS, a chat widget for fluid communication, as well as analytics and insights that help businesses navigate customer interactions. Additionally, it features referral programs and customer segmentation capabilities that empower companies to send personalized communications and analyze customer behavior more effectively. An important aspect of Patch Retention is its RFM (Recency, Frequency, Monetary) analysis, which equips businesses with the ability to gain in-depth insights into their customer demographics, allowing for finely tuned retention strategies. By combining these functionalities, Patch Retention focuses on increasing customer loyalty, minimizing churn, and paving the way for sustained business growth. This holistic approach not only fosters a stronger connection between companies and their customers but also encourages a proactive stance in addressing customer needs.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Apple Wallet
Yes
Google Wallet
Yes
Model Context Protocol (MCP)
Yes
ROLLER
No
VenueSumo
No
Integrations
Apple Wallet
No
Google Wallet
No
Model Context Protocol (MCP)
No
ROLLER
Yes
VenueSumo
Yes
Pricing Details
SAR 33/month
The Lite plan costs SAR 33/month when billed annually. Annual billing includes a 20% discount. A 14-day free trial is available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Awda
Country
India
Website
www.awda.ai/
Vendor Details
Company Name
Patch Retention
Founded
2011
Country
United States
Website
patchretention.com
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
No
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
No
Referral Tracking
Yes
Rewards Management
Yes
Product Features
Customer Loyalty
CRM
Yes
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
No
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
No
No-Card Loyalty System
Yes
Referral Tracking
No
Rewards Management
Yes