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Description

Enhance adherence to established protocols while minimizing warranty claims, travel expenses, and labor costs through live streaming technology. Utilize ClassroomXR™ to broadcast instructor-led training sessions to remote learners, ensuring accessibility and engagement. Trainees can easily download self-guided training modules on their mobile devices, compatible with both iOS and Android platforms. Foster collaboration among instructors and specialists with augmented reality (AR) enriched video sharing capabilities. An overwhelming 90% of technicians express a preference for the augmented reality training offered by ClassroomXR™ over conventional video conferencing methods. Equip your technicians with essential skills through our innovative self-guided training platform, designed to streamline the learning process. Experience the convenience of live streaming AR training to multiple locations with just a single click. Experts can deliver interactive, hands-on training sessions enhanced by augmented reality to participants who can connect via any web-enabled laptop or PC. This approach allows for simultaneous training across all facilities, maximizing efficiency and ensuring that every technician receives the same high-quality instruction. Ultimately, this solution not only improves training outcomes but also strengthens the overall performance of your teams.

Description

Help Lightning is a software-as-a-service (SaaS), company that specializes in remote visual assistance. We offer next-generation video collaboration services that allow experts from a company to collaborate virtually with anyone in need, anywhere in the world. Our cloud-based solution uses augmented reality features such as merging two video streams and 3D annotation to improve real time communications and solve difficult problems. Help Lightning is used to install, inspect, train, service, and repair complex equipment and products. Customers can see immediate performance improvements with Help Lightning including an increase of first-time fix rates and fewer truck rolls. There is also increased workforce capacity and customer satisfaction. Service revenue and margins are also improved. Contact us for more information today.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Genesys Cloud CX
IFS Field Service Management
Salesforce

Integrations

Genesys Cloud CX
IFS Field Service Management
Salesforce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$75,000 per year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DESIGNinteractive

Founded

1998

Country

United States

Website

goaugmentor.com

Vendor Details

Company Name

Help Lightning

Founded

2016

Country

United States

Website

helplightning.com

Product Features

Product Features

Augmented Reality

3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

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