Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ATech Cloud is tailored for crucial web applications where any downtime or security issue could have serious consequences for your revenue, reputation, and operational continuity. If your web systems are essential to your business's functioning, then you understand the importance of choosing a reliable vendor for hosting and managing them. ATech Cloud is engineered with a focus on scalability, security, and dependability, boasting an impressive history of performance. Our infrastructure has successfully supported systems that process over a million transactions every second, alongside vital medical alert services, demonstrating 100% compliance with all service level agreements from our inception. Designed for speed, ATech's high-performance platform thrives in high-traffic situations, efficiently accommodating websites and software applications with millions of concurrent users, ensuring seamless operations even under pressure. In an ever-evolving digital landscape, ATech Cloud stands out as a trusted partner for businesses requiring robust and resilient web solutions.
Description
Carbyne offers a highly secure and engaging cloud-based communications platform designed specifically for crucial contact centers. Every individual plays a vital role in this ecosystem, as we transform essential call centers into a dynamic hub for information sharing. Our cloud-based technology allows for rapid solutions and swift implementation, featuring an interface that prioritizes the needs of call managers. With unmatched ease of use and collaborative data capabilities, we strive to ensure that every interaction leaves a positive impression. Contact centers depend on real-time, evolving information, and we support emergency responders and businesses by offering a cohesive platform for dynamic data sharing and teamwork. By harnessing the capabilities of a single platform, we empower contact centers to gather and disseminate accurate information precisely when it's needed. Our suite of applications provides all necessary tools within one cohesive system. Discover why Carbyne maintains a remarkable 100% customer retention rate. Streamline the integration of audio, video, instant messaging, third-party applications, IoT devices, and beyond, ensuring efficiency and effectiveness in every communication. This innovative approach not only enhances collaboration but also significantly improves overall service quality in contact centers.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
CentralSquare Records
Cisco CX Cloud
GeoComm
Google
Mark43
Microsoft 365
NEC UNIVERGE
OnGuard
RapidSOS
Integrations
Amazon Web Services (AWS)
CentralSquare Records
Cisco CX Cloud
GeoComm
Google
Mark43
Microsoft 365
NEC UNIVERGE
OnGuard
RapidSOS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ATech
Founded
2000
Country
Australia
Website
www.atech.host/cloud-hosting
Vendor Details
Company Name
Carbyne
Country
United States
Website
carbyne.com/en/home/
Product Features
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics