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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Provide your clients with an easy and accessible means of contacting you. A toll-free number enables customers to reach your business without incurring any call charges. Opt for a custom number that reflects your brand identity. A toll-free number that creatively spells out your business name ensures that it sticks in your customers' minds. If you currently possess a toll-free number with another provider, you can seamlessly transfer it to AT&T, benefiting from our competitive rates and outstanding service. You have the option to search for a toll-free number yourself, or we can compile a selection of numbers tailored to your needs. To initiate a search, simply select a prefix, input any combination of 4 to 7 characters, and click on Search. Additionally, if you wish to include a placeholder number, you can do so by using an asterisk. This streamlined process ultimately enhances your customer engagement and satisfaction.

Description

DataKnowl serves as a robust platform for customer service and engagement, aimed at fostering strong, lasting connections with clients. It boasts over 50 features such as Interactive Voice Response (IVR), Call Forwarding, Text Messaging, SIP compatibility, and support for multiple users. Utilizing a toll-free number is essential for cultivating a professional image for your business. As a frontrunner in providing toll-free numbers across more than 50 countries, DataKnowl allows you to select an ideal number tailored to your needs. The telephone remains a highly effective medium for engaging with customers, and optimizing this channel can significantly enhance conversation management while incorporating advanced AI-driven services. Additionally, you can handle customer inquiries through email, a crucial channel for interaction, by employing a ticketing system that automatically transforms emails into manageable tickets, ensuring no request goes unaddressed. This comprehensive approach not only streamlines communication but also elevates the overall customer experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$27 per month
Free Trial
Free Version

Pricing Details

$8 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AT&T

Country

United States

Website

www.att.com/smallbusiness/explore/tollfreelookup.html

Vendor Details

Company Name

Complexity Intelligence

Country

United States

Website

www.dataknowl.com

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Alternatives

Alternatives