Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ASC offers innovative solutions that enable users to enhance service quality, safeguard their assets, and respond effectively in emergency situations. Such challenges are routinely faced by businesses and public safety agencies alike. Partnering with ASC allows these organizations to leverage a practical approach that not only captures communication streams but also transforms the overwhelming influx of data into actionable insights that boost productivity while reducing expenses. Recognized globally as a leading software provider in omni-channel recording, quality management, and analytics, ASC caters to a diverse range of businesses with recording necessities, particularly in the realms of contact centers, financial services, and public safety. We specialize in recording, analyzing, and evaluating interactions across various media formats, including fixed-line and mobile calls, chat, video, screen sharing, SMS, and Microsoft Teams Meetings. This comprehensive capability ensures that our clients can maintain high standards of communication and operational efficiency.
Description
The VRS is a multi-channel voice recording application that can record voice calls. It is commonly used for recording telephone lines, radio station logging, and control room recording. The VRS records up to 64 audio channels simultaneously and uses advanced audio compression to reduce file sizes. You can search for and play recordings sorted by channel or date.
API Access
Has API
No
API Access
Has API
No
Integrations
Axon Virtual PBX
No
Azure Marketplace
Yes
Charge-off Loan Tracker
Yes
Classter
Yes
Cloudya
Yes
Creovai
Yes
Express Talk
No
Frazer Auto Dealer Software
Yes
InterForm
Yes
Salesforce
Yes
Integrations
Axon Virtual PBX
Yes
Azure Marketplace
No
Charge-off Loan Tracker
No
Classter
No
Cloudya
No
Creovai
No
Express Talk
Yes
Frazer Auto Dealer Software
No
InterForm
No
Salesforce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$99/one-time
Various editions available based on number of channels and stations required.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ASC Technologies
Founded
1964
Country
Germany
Website
asctechnologies.com/english/
Vendor Details
Company Name
NCH Software
Founded
1993
Country
United States
Website
www.nch.com.au/vrs/index.html
Product Features
Call Recording
Archiving
No
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
No
On-Demand Recording
No
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No
Product Features
Call Recording
Archiving
No
Call Sharing
Yes
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
No
On-Demand Recording
Yes
Recording Bookmarking
No
Scheduled Recording
Yes
Screen Activity Recording
Yes
Video Call Recording
Yes