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Description
ARCS® offers your panel members an interactive platform for self-scheduling and responding to studies, simultaneously enhancing the efficiency of your operations. This panel management system aids in identifying and qualifying the ideal participants, organizing their study schedules, and maximizing their engagement. Maintaining a pool of "highly engaged" participants is crucial for the successful completion of any study. With ARCS' user-friendly member portal, you can effortlessly oversee participant management, facilitating scheduling for studies, administering screeners and surveys, and developing participant profiles. Additionally, the platform provides tools to regulate the frequency of communications while giving participants the autonomy to choose their preferred modes of engagement. ARCS also supports you in designing a personalized incentive program that can include gift cards, products, or points, and its automated reward management tools ensure you maintain complete oversight of incentives. By utilizing these capabilities, you can significantly enhance both participant satisfaction and study outcomes.
Description
Our goal is to gain a comprehensive understanding of market research. We offer services that are specifically designed to meet the unique needs of your project, providing innovative solutions that you may not have thought possible through telephone and web-enabled technology to enhance the success of your study. Civicom operates with its own exclusive global audio conferencing technology platform, which is specifically created and maintained for the benefit of our clients and customers. Unlike other organizations that rely on third-party audio providers, we ensure complete control over the quality of your audio experience. Our skilled technicians are equipped to handle all aspects of your in-depth interviews and focus groups, including conducting tech checks, updating webcam trackers to keep you informed about ongoing activities, ensuring all participants are prepared for discussions, and swiftly resolving any technical issues that may emerge during sessions. Additionally, our commitment to client satisfaction drives us to continuously improve our services and adapt to the evolving needs of the market.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Marketing Systems Group
Founded
1987
Country
United States
Website
www.m-s-g.com
Vendor Details
Company Name
Civicom
Country
United States
Website
www.civicommrs.com/idis-and-focus-groups/
Product Features
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
Product Features
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management