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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Introducing a comprehensive platform for managing inquiries and showroom operations, designed as a complete cloud-based solution to oversee your sales initiatives. This innovative system streamlines the sales process through a user-friendly interface tailored for sales teams, ensuring that every stage of the sales journey is digitized. With real-time transparency and visibility into showroom activities, you can effectively manage and convert every prospective lead. Enjoy the convenience of complete sales workflows, lead tracking, and inventory management right at your fingertips. This cloud solution is accessible on desktops, tablets, and mobile devices, making it versatile for any environment. Additionally, it features an automated queuing system for sales representatives, as well as tracking for phone calls and SMS interactions. You can effortlessly send personalized Electronic Direct Mails and text messages to clients at any time. Furthermore, set up automated contact triggers to streamline follow-up processes and establish business rules for your sales personnel. In case you need assistance, you can quickly create support tickets, typically receiving a response in under 10 minutes. Lastly, keep an eye on your sales performance, KPIs, and key metrics in real-time, ensuring you have the information you need at any location and any time. This unified solution provides the tools necessary to elevate your sales strategy effectively.

Description

Dynamic and focused on results, XRM is an all-encompassing CRM solution specifically designed for dealers, allowing you to enhance your profits while minimizing vendor costs. Whether you're on the sales floor or engaging with customers online, you can effortlessly track all showroom activities in real time. By integrating with external lead providers, you ensure that no sales opportunities slip through the cracks. Manage customer interactions and complete essential tasks directly from your mobile device, enabling you to maintain a seamless workflow. Effortlessly handle customer data and interactions wirelessly to streamline processes. Speed up deal processing with features like license plate and driver's license scanning, ensuring efficiency at every step. Keep track of internet leads in real time and manage follow-up tasks from anywhere. Gain insights into available incentives and factory programs tailored to vehicle choices and customer credit profiles. Fine-tune payment options with flexibility in retail, leasing, and balloon arrangements. Reduce deal times significantly by utilizing professional electronic paperwork, ensuring a smoother transaction experience. With XRM, you can always stay informed about showroom activities as they unfold in real time.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Dealertrack DMS No 
Pam No 
RouteOne No 

Integrations

Dealertrack DMS Yes 
Pam Yes 
RouteOne Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Fusion Software Development

Country

Australia

Website

www.fusionsd.com.au

Vendor Details

Company Name

Affinitiv

Country

United States

Website

www.affinitiv.com/sales/xrm/

Product Features

Sales Enablement

Collaboration No 
Contact Management No 
Content Management No 
Document Management No 
Goals / Quota Management No 
Lead Management No 
Meeting Management No 
Performance Management No 
Presentation Management No 
Proposal Management No 
Territory Management No 
Training Management No 

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database Yes 
Customer Database No 
Document Management Yes 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management No 
Lease Management No 
New Car Dealer Yes 
New Car Lot No 
Online Inventory No 
Parts Management No 
Sales Management No 
Service Department No 
Used Car Lot No 
Website Integration Yes 

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