Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The implementation of automated billing and contract management is essential for minimizing revenue loss while enhancing customer satisfaction and enabling self-service options. AMCS's comprehensive solution is meticulously designed to navigate the complexities present in the dynamic utilities sector. Automated meter readings are seamlessly integrated into the system and billed according to the customer's contractual guidelines; invoices can be generated digitally or dispatched to a trusted printing service for mailing; customers enjoy the convenience of autopay, online payment methods, or traditional mail. A customizable customer portal allows clients to easily access and manage their accounts, view statements, make payments online, and submit service requests. Furthermore, AMCS's innovative billing and contracts management system streamlines invoicing and payment processing, resulting in more efficient personnel operations while significantly decreasing errors associated with manual data handling. This advancement not only improves operational efficiency but also fosters a more responsive and user-friendly experience for customers.
Description
Enhance the efficiency and effectiveness of decision-making across various levels by leveraging a comprehensive suite of automation, scalability, statistical expertise, and transparency, drawing from our extensive experience with numerous utilities globally. As the grid continues to evolve, it is essential to utilize a forecasting platform that can handle vast data sets to yield insights that reach down to the circuit level. SAS Energy Forecasting has demonstrated its ability to deliver detailed insights derived from these extensive data collections. By providing results that are repeatable, scalable, traceable, and defensible, this solution significantly boosts forecasting accuracy across diverse locations and levels of aggregation. The forecasts produced are transparent and well-documented, facilitating communication with both internal teams and external stakeholders, which can help prevent potential regulatory fines that could amount to millions. Furthermore, taking advantage of all available data can optimize investments in smart meters and advanced metering infrastructure, ultimately leading to improved operational outcomes. This comprehensive approach ensures that utilities remain agile and well-informed in a rapidly changing energy landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
SAS Data Loader for Hadoop
No
SAS MDM
No
Pricing Details
$999 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
AMCS Group
Founded
2003
Country
Ireland
Website
www.amcsgroup.com/solutions/utility-billing/
Vendor Details
Company Name
SAS Institute
Founded
1976
Country
United States
Website
www.sas.com/en_hk/software/energy-forecasting.html
Product Features
Utility Billing
ACH Payment Processing
Yes
Account Management
Yes
Billing & Invoicing
Yes
Cable
Yes
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
Yes
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
Yes
Trash
Yes
Water
Yes
Work Order Management
Yes
Utility Management Systems
Billing & Invoicing
Yes
Cable
Yes
Customer Management
Yes
Demand Planning
No
Electricity
Yes
Natural Gas
Yes
Plant Management
Yes
Service Call Management
Yes
Trash
Yes
Water
Yes
Work Order Management
Yes
Workforce Management
Yes
Product Features
Utility Management Systems
Billing & Invoicing
No
Cable
No
Customer Management
No
Demand Planning
No
Electricity
No
Natural Gas
No
Plant Management
No
Service Call Management
No
Trash
No
Water
No
Work Order Management
No
Workforce Management
No