Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ALPHA is a comprehensive clienteling suite that transforms the shopping journey by delivering tailored services, including direct messaging, tracking client preferences, scheduling store appointments, and enabling remote sales functionalities. It encompasses features such as client requests, a detailed client database with CRM integration, in-depth client profiles, and valuable analytics and insights. The system streamlines client registration via QR codes or text messages, empowering sales associates to effectively manage client interactions and enhance sales performance. Designed for seamless integration with current systems, ALPHA eliminates the need for complicated setups and focuses on improving client satisfaction while driving sales growth. Furthermore, ALPHA seeks to eliminate the sterile complexity often associated with digital tools, emphasizing the importance of human connections and personal engagement in redefining luxury experiences. Ultimately, ALPHA aims to create a more enriching and engaging environment for both clients and sales associates alike.

Description

With our mobile clienteling solution, retail associates can engage with customers while they are in-store, seamlessly transition to online sales, and earn additional commissions. This results in a more tailored shopping experience for customers, while retailers benefit from improved online conversion rates, higher average order values, and reduced return rates. Salesfloor stands out as an award-winning platform that integrates clienteling, virtual selling, and mobile point-of-sale capabilities. Retail associates leverage Salesfloor to provide personalized and convenient interactions for customers through various channels, including live chat, video calls, emails, and SMS. Customers can reach out to a nearby store associate in real-time using these methods, as well as through appointment requests for virtual or in-person consultations. Associates can facilitate sales across multiple platforms, ensuring that each sale is properly credited to the corresponding associate or store. By empowering associates to cater to customers in a personalized manner across all channels, retailers can cultivate deeper and more meaningful customer relationships that enhance loyalty and satisfaction. This innovative approach not only boosts sales but also enriches the overall customer experience.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Canopy No 
ChannelAdvisor No 
Klaviyo Yes 
Microsoft Entra Yes 
Oracle Cloud Infrastructure No 
PARTEOR Business Suite Yes 
Radial No 
SAP Cloud Platform No 
SAP Customer Data Cloud No 
Salesforce Yes 
Salesforce Agentforce Commerce No 
SendGrid No 
Strategy ONE Yes 
Stylitics No 
Temera Stylewhere Yes 
Twilio No 
Workspace ONE No 
Zebra SmartCount No 

Integrations

Shopify Yes 
Canopy Yes 
ChannelAdvisor Yes 
Klaviyo No 
Microsoft Entra No 
Oracle Cloud Infrastructure Yes 
PARTEOR Business Suite No 
Radial Yes 
SAP Cloud Platform Yes 
SAP Customer Data Cloud Yes 
Salesforce No 
Salesforce Agentforce Commerce Yes 
SendGrid Yes 
Strategy ONE No 
Stylitics Yes 
Temera Stylewhere No 
Twilio Yes 
Workspace ONE Yes 
Zebra SmartCount Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

MeetAlpha

Founded

2021

Country

United States

Website

www.meetalpha.it/

Vendor Details

Company Name

Salesfloor

Founded

2013

Country

United States

Website

salesfloor.net

Product Features

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing Yes 
Inventory Management Yes 
Marketplace Integration Yes 
Mobile Commerce Yes 
Order Management Yes 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce No 

Retail Management

CRM Yes 
Commission Management Yes 
Email Marketing Yes 
Employee Management No 
Loyalty Program Yes 
Mail Order No 
Merchandise Management No 
Multi-Location Yes 
Order Management Yes 
Purchase Order Management No 
Reporting/Analytics Yes 
Returns Management No 
eCommerce No 

Sales Enablement

Collaboration No 
Contact Management Yes 
Content Management Yes 
Document Management No 
Goals / Quota Management No 
Lead Management Yes 
Meeting Management Yes 
Performance Management No 
Presentation Management No 
Proposal Management No 
Territory Management No 
Training Management No 

Alternatives

Alternatives