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Description
ALEN is here to support your agency, whether you're in need of CAD, RMS, eCitation, secure data sharing, or NCIC query capabilities. With our pay-as-you-go software service, you can enjoy continuous access from anywhere, eliminating worries about uptime, malware, or disaster recovery. If navigating technology feels overwhelming, we're ready to assist! Should you find yourself dissatisfied with your current vendor, we're here to offer solutions! Our mission is to deliver secure, cost-effective, and efficient solutions for agencies across all sizes while leveraging the latest technological advancements. Partnering with us means gaining access to real-time data collaboration, enhancing data-driven decision-making processes, and improving officer safety. The combination of our advanced technology, dependable network, and exceptional customer service has established us as the go-to choice for numerous law enforcement agencies. Additionally, our cloud-based Records Management Solution (RMS) is tailored for departments to effectively oversee their cases, records, documents, and related tasks with ease and efficiency. By choosing ALEN, you’re investing in a future of streamlined operations and enhanced public safety for your agency.
Description
The entire justice ecosystem has been revolutionized thanks to the innovations brought by Matrix. Our comprehensive system enhances the justice process, enabling our clients to achieve peak efficiency and effectiveness. The core strength of the Matrix platform lies in its capacity to unify law enforcement agencies, prosecutors, courts, and defense attorneys into a single, cohesive system. With our software, we offer efficient solutions that link the whole justice community, equipping it with the vital information needed to automate intelligent workflows and expedite legal proceedings, all while minimizing office errors and reducing waste. The Matrix Suite, along with its web solutions, has automated crucial steps such as the electronic submission of cases by police, the processing of those cases by prosecutors, the distribution of discovery to defense attorneys, and the filing of cases with the courts. By integrating these solutions with our expert legal and engineering services, we ensure a substantial return on investment for our clients. Overall, Matrix not only enhances individual operations but also fosters collaboration across the entire legal system.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
Yes
Discourse
No
Google Drive
No
Mailchimp
No
Microsoft Teams
No
PayPal
No
Salesforce
No
Stripe
No
Zoom
No
Integrations
Microsoft 365
Yes
Discourse
Yes
Google Drive
Yes
Mailchimp
Yes
Microsoft Teams
Yes
PayPal
Yes
Salesforce
Yes
Stripe
Yes
Zoom
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ALEN
Founded
2011
Country
United States
Website
www.alen-usa.com
Vendor Details
Company Name
Matrix Pointe Software
Founded
2000
Country
United States
Website
www.matrixpointesoftware.com
Product Features
Law Enforcement
Case Management
Yes
Certification Management
Yes
Court Management
No
Court Management Integration
Yes
Crime Scene Management
No
Criminal Database
Yes
Dispatching
Yes
Evidence Management
Yes
Field Reporting
Yes
Incident Mapping
Yes
Internal Affairs Administration
Yes
Investigation Management
Yes
Scheduling
No
Product Features
Court Management
Administrative Hearings
Yes
Appeal Boards
Yes
Calendar Management
Yes
Case History
Yes
Collections Management
Yes
Court Cost Records
Yes
Defendant Records
Yes
Docket Management
Yes
Document Imaging
Yes
Fines Management
Yes
Jury Management
Yes
Subpoena Tracking
Yes
Warrant Tracking
Yes
Jail Management
Booking
Yes
Cell Maintenance
Yes
Check In / Out
Yes
Commissary Management
Yes
Incarceration Records
Yes
Inmate Accounting
Yes
Officer Shift Notes
Yes
Time Management
Yes
Law Enforcement
Case Management
Yes
Certification Management
Yes
Court Management
Yes
Court Management Integration
Yes
Crime Scene Management
Yes
Criminal Database
Yes
Dispatching
Yes
Evidence Management
Yes
Field Reporting
Yes
Incident Mapping
Yes
Internal Affairs Administration
No
Investigation Management
Yes
Scheduling
Yes
Law Practice Management
Billing & Invoicing
Yes
CRM
Yes
Calendar Management
Yes
Client Portal
Yes
Conflict Management
Yes
Contract Management
Yes
Document Management
Yes
Email Management
No
Legal Case Management
Yes
Task Management
No
Time Tracking
No
Trust Accounting
No
Legal Case Management
Billing Management
Yes
Calendar Management
Yes
Case Notes
Yes
Client Management
Yes
Communication Tracking
Yes
Conflict Management
Yes
Corporations
No
Court Management
Yes
Discovery Management
Yes
Docket Management
Yes
Document Management
Yes
Expense Tracking
Yes
Government
Yes
Law Firms
No
Records Management
Yes
Task Management
Yes
Time Tracking
No
Trust Accounting
Yes
