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Description
ALEN is here to support your agency, whether you're in need of CAD, RMS, eCitation, secure data sharing, or NCIC query capabilities. With our pay-as-you-go software service, you can enjoy continuous access from anywhere, eliminating worries about uptime, malware, or disaster recovery. If navigating technology feels overwhelming, we're ready to assist! Should you find yourself dissatisfied with your current vendor, we're here to offer solutions! Our mission is to deliver secure, cost-effective, and efficient solutions for agencies across all sizes while leveraging the latest technological advancements. Partnering with us means gaining access to real-time data collaboration, enhancing data-driven decision-making processes, and improving officer safety. The combination of our advanced technology, dependable network, and exceptional customer service has established us as the go-to choice for numerous law enforcement agencies. Additionally, our cloud-based Records Management Solution (RMS) is tailored for departments to effectively oversee their cases, records, documents, and related tasks with ease and efficiency. By choosing ALEN, you’re investing in a future of streamlined operations and enhanced public safety for your agency.
Description
We offer the most reliable Records Management Software (RMS Software) in the current marketplace. Unlike some software vendors that outsource their components, DCS is committed to an in-house development strategy, as we believe that outsourcing can result in significant compatibility challenges, service issues, and potentially lead to system failure or neglect. By creating all our software internally, DCS ensures that our users can trust that their specific requirements are comprehensively understood by both our engineers and support team. Our dedication to the industry and our extensive experience have allowed us to thrive even during challenging economic periods, technological advancements, and growing competition. While other companies have diversified and spread their efforts thin across various sectors, we remain dedicated to focusing 100% of our resources on the same market we entered three decades ago. Our software solutions have been crafted to deliver advanced capabilities that are typically only possible with a well-structured, powerful relational database, ensuring our clients receive the best functionality available. Ultimately, our commitment to quality and customer satisfaction sets us apart in a crowded field.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ALEN
Founded
2011
Country
United States
Website
www.alen-usa.com
Vendor Details
Company Name
DCS
Founded
2012
Country
United States
Website
dcs911.com/products/records-management-software-for-law-enforcement/
Product Features
Law Enforcement
Case Management
Yes
Certification Management
Yes
Court Management
No
Court Management Integration
Yes
Crime Scene Management
No
Criminal Database
Yes
Dispatching
Yes
Evidence Management
Yes
Field Reporting
Yes
Incident Mapping
Yes
Internal Affairs Administration
Yes
Investigation Management
Yes
Scheduling
No
Product Features
Law Enforcement
Case Management
No
Certification Management
Yes
Court Management
No
Court Management Integration
Yes
Crime Scene Management
No
Criminal Database
No
Dispatching
No
Evidence Management
No
Field Reporting
No
Incident Mapping
Yes
Internal Affairs Administration
No
Investigation Management
No
Scheduling
No
