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ease
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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Delivering what customers desire—swift and straightforward solutions to their problems—is essential. AIHelp empowers you to offer tailored assistance precisely when and where it is needed, ensuring customer contentment and loyalty. With AIHelp, you can personalize your support experience and adapt any workflow, as the software is robust enough to tackle intricate business demands while remaining adaptable to your growth. The mobile application features a complete SDK messaging and Chat API for mobile support, incorporating a variety of built-in functionalities such as In-App Messaging, AI Chat Bots, operational integration, Push Notifications, Smart Auto-Forms, and much more. Currently, countless games and applications are utilizing AIHelp’s SDK, which has significantly contributed to enhancing their rankings and user retention. We stay at the forefront of technological advancements and actively engage across multiple support channels, ensuring compatibility with all leading platforms. Our commitment to innovation allows us to continually refine our offerings, helping businesses thrive in a competitive marketplace.

Description

Establish knowledge bases and utilize self-service tools to assist your users during challenging moments, or opt for live chat and email communication to enhance support. With IOdesk, you can alleviate your team's support burden while simultaneously improving user satisfaction. This platform equips you with all the necessary tools to engage and assist your clients effectively. Thanks to our self-service chat feature, contact forms, and email options, your customers will no longer face delays waiting for a representative to provide assistance. While many ticket systems on the market tend to be either overly complicated or prohibitively priced, IOdesk stands out by being user-friendly and quick to implement—allowing you to get started in mere minutes! Selecting a suitable package has never been easier; simply choose one that matches your company's size without the hassle of confusing pricing models or features hidden behind additional costs. Experience the seamless integration of support services that IOdesk offers, making customer interactions smoother than ever before.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$0.05 per ticket
Free Trial
Free Version

Pricing Details

$49 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ShareFun Network

Founded

2014

Country

China

Website

aihelp.net

Vendor Details

Company Name

Xenolith

Founded

2018

Country

Sweden

Website

www.iodesk.net

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Alternatives

Alternatives

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