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ease
features
design
support

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Description

AIXponent serves as a generative AI business ally for enterprises, aimed at enhancing organizational capabilities by tapping into the vast potential of their knowledge repositories. It presents an extensive array of tools and services that utilize large language models, retrieval-augmented generation, and cognitive services within a robust and secure framework. Among its standout features is the ability for users to seamlessly access knowledge, enabling them to query and extract insights from diverse data formats, including PDFs, PowerPoint presentations, call recordings, and Excel spreadsheets. The platform systematically organizes this information with automated contextual tags, which allows users to pose specific inquiries regarding organizational workflows and effortlessly pinpoint pertinent documents. AIXponent also offers various access methods, such as a chat interface for engaging in natural language discussions, a search interface for swift content retrieval, and APIs for seamless integration into pre-existing systems or applications. This multi-faceted approach not only enhances productivity but also fosters a more informed decision-making process across the organization. Moreover, AIXponent’s user-friendly design ensures that employees at all levels can harness its capabilities effectively.

Description

Pega GenAI Knowledge Buddy is an innovative AI-driven assistant that utilizes natural language processing and machine learning to deliver prompt and precise responses sourced from an organization's knowledge repository. Seamlessly integrating with current content libraries, it allows both customers and employees to efficiently obtain information without the hassle of manual searches. This tool significantly enhances customer self-service by providing clear, conversational replies on web and mobile platforms, which helps to minimize the need for direct support interactions. For service agents and sales personnel, Knowledge Buddy functions as an immediate support system, supplying accurate information to enhance customer interactions. Furthermore, it improves back-office efficiency by quickly retrieving procedural documents and guidelines, which aids in effective task execution. It also prioritizes enterprise-grade security, enabling organizations to manage user access rights while ensuring transparency in operations. By streamlining information access, it ultimately fosters a more knowledgeable and responsive work environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Excel
Microsoft PowerPoint

Integrations

Microsoft Excel
Microsoft PowerPoint

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Exponentia.ai

Country

India

Website

www.exponentia.ai/aixponent

Vendor Details

Company Name

Pegasystems

Founded

1983

Country

United States

Website

www.pega.com/products/genai-knowledge-buddy

Product Features

Product Features

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Alternatives

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