
Dun & Bradstreet’s ChatD&B offers a powerful, AI-driven chat interface that simplifies how organizations research and assess companies. Instead of traditional complex filtering, users interact naturally by asking questions in their own words to receive tailored insights such as company financials, risk scores, and market data. The platform taps into the vast Dun & Bradstreet Data Cloud to deliver real-time, reliable information that supports smarter, faster business decisions. Enhanced features include visibility into the data sources behind results, chat history for audit trails, and quick answers to product-related queries. ChatD&B is designed to optimize workflows across sales, finance, and risk management by providing instant access to trusted company data. It helps teams discover new opportunities, evaluate customers, and make confident decisions all through easy chat conversations. The platform also enables better compliance and verification by allowing users to track and reference past interactions. With ChatD&B, organizations can accelerate growth and reduce operational friction.
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4.5 out of 5 stars
(150 Ratings)
SearchUnify is an enterprise Agentic AI platform built to transform customer support through autonomous, intelligent operations. Powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), the SCORE framework, and Agentic RAG, the platform unifies siloed enterprise data to deliver contextually accurate, real-time responses across the support lifecycle.
Its core product suite includes Cognitive Search for AI-powered retrieval across fragmented knowledge sources, SearchUnifyGPT™ for cited generative AI answers across every support touchpoint, SUVA (Virtual Assistant) for autonomous multi-turn query resolution, Knowbler for knowledge creation and management, and Agent Helper for real-time AI assistance during case resolution.
The Agentic AI Suite deploys eight purpose-built agents across the support lifecycle. The AI Support Agent handles end-to-end self-service case resolution. The AI SupportPlus Agent autonomously resolves CRM tickets, initiates clarification loops when context is missing, and hands off complex cases with full context. The AI Classification Agent manages real-time case tagging and routing. The AI Escalation Manager predicts and mitigates escalation risk. The AI Knowledge Agent automates knowledge creation and identifies content gaps. The AI Competency Agent resolves complex L2 technical workflows autonomously. The AI Agent Partner provides in-the-moment guidance to support teams. The AI Case Quality Auditor evaluates 100% of closed cases for continuous improvement.
The platform supports BYOLLM, Model Context Protocol (MCP), and a governance layer with role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2. It integrates with 100+ enterprise platforms including Salesforce, Zendesk, and ServiceNow.
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Morphik
Morphik is an innovative, open-source platform for Retrieval-Augmented Generation (RAG) that focuses on enhancing AI applications by effectively managing complex documents that are visually rich. In contrast to conventional RAG systems that struggle with non-textual elements, Morphik incorporates entire pages—complete with diagrams, tables, and images—into its knowledge repository, thereby preserving all relevant context throughout the processing stage. This methodology allows for accurate search and retrieval across various types of documents, such as research articles, technical manuals, and digitized PDFs. Additionally, Morphik offers features like visual-first retrieval, the ability to construct knowledge graphs, and smooth integration with enterprise data sources via its REST API and SDKs. Its natural language rules engine enables users to specify the methods for data ingestion and querying, while persistent key-value caching boosts performance by minimizing unnecessary computations. Furthermore, Morphik supports the Model Context Protocol (MCP), which provides AI assistants with direct access to its features, ensuring a more efficient user experience. Overall, Morphik stands out as a versatile tool that enhances the interaction between users and complex data formats.
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Progress Agentic RAG
Progress Agentic RAG is a SaaS platform that enhances Retrieval-Augmented Generation by automatically indexing, searching, and producing AI-driven insights from both structured and unstructured business information, such as documents, emails, videos, and presentations. It achieves this by merging RAG with intelligent workflows that can reason, classify, summarize, and answer inquiries while providing traceable and verifiable outcomes, all without necessitating that users create or manage their own RAG infrastructure. This solution is modular and operates as a no-code RAG-as-a-Service, facilitating AI readiness for organizations by allowing them to extract contextual intelligence and business insights through natural language queries and output metrics focused on quality. Furthermore, it seamlessly integrates with any leading Large Language Model (LLM) and accommodates multilingual and multimodal content for indexing and retrieval. Noteworthy features include AI-driven summarization and classification, the generation of Q&A from enterprise data, and a Prompt Lab that enables the validation of LLM behavior through customized prompts. Additionally, the platform is designed to enhance user experience by simplifying complex tasks and ensuring that organizations can derive maximum value from their data effortlessly.
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