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Description
AIVITEX is an innovative digital service and remote support platform tailored to assist businesses in delivering their offerings online, thereby connecting with customers around the world. By facilitating digital services and remote assistance without requiring physical visits, it maximizes employee efficiency and eliminates the need for lengthy travel, significantly improving time management. This model not only supports sustainability efforts by lowering energy usage but also helps businesses remain competitive in a fast-evolving market that increasingly prioritizes quick and digital solutions. AIVITEX encompasses a wide range of essential features for effective remote digital services and inspections. Users can initiate digital sessions for various tasks, leveraging tools like live video communication, documentation, image capturing, forms, checklists, and product showcases within a single session, with all data archived for future use. The live video capability promotes immediate engagement with clients, facilitating real-time evaluations of on-site conditions. Additionally, the platform's versatility allows companies to adapt to different service demands efficiently and enhance overall customer satisfaction.
Description
HELPAR is a highly effective collaborative tool designed for remote assistance, integrating video streaming with augmented reality (AR) technology. This advanced system overlays the camera feed from the user’s device with digital visuals, facilitating interactive experiences and the use of AR markers. Users can effortlessly initiate a live video session using their smartphone or smart glasses, allowing for immediate demonstration and explanation of issues. Similar to traditional remote support platforms, it enables real-time sharing of videos and images, but with the added advantage of AR annotations that enhance the clarity of communication. Once placed during a session, these sticky annotations maintain their position for the duration of the remote assistance call, simplifying the process of addressing specific problems. Users can easily highlight areas of concern by utilizing AR markers, while also having the capability to establish trackers based on 3D models, CAD data, or 3D scans without needing complicated setups. This seamless integration of technology not only enhances collaboration but also significantly improves the efficiency of remote guidance.
API Access
Has API
API Access
Has API
Integrations
INDOAR
SERVICE AR
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AIVITEX
Founded
2020
Country
Germany
Website
aivitex.com
Vendor Details
Company Name
VIEWAR
Founded
2011
Country
Austria
Website
www.viewar.com/products/helpar