Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
AIRe Link is a sophisticated remote support solution offered by Konica Minolta that operates entirely within a web browser, aiming to improve customer assistance by providing visual support without requiring users to download any applications. By allowing support professionals to view the exact visuals that customers are experiencing, it streamlines problem-solving and minimizes the need for physical interventions. A remote assistant initiates the process by sending an invitation through email or SMS; once the customer clicks the link, they can join the session instantly using their browser, making the setup incredibly simple. Upon connection, the assistant gains a real-time view of the customer's environment, enabling them to offer immediate and effective visual assistance. This browser-based approach not only makes support more accessible but also ensures that customers can easily participate without technical barriers. Additionally, the platform is compatible with RealWear smart glasses, which allows technicians to perform tasks hands-free, enhancing overall efficiency in support scenarios. This innovative tool is a game changer in how remote support is delivered, paving the way for more streamlined and effective customer interactions.
Description
Remote commands and smart energy load balancers via a mobile app or web browser allow you to manage unlimited charging stations. Realtime Data Dashboard, Google maps and Google maps allow you to monitor your entire charging network and session status. Tridens EV Drive software supports hardware flexibility via OCPP. An intuitive user interface allows you to find and track your customers. It supports monetary and non-monetary balances, Billing, and history of account receivables (AR). Our smart EV charging platform allows you to manage upsell and cross-sell services as well as set notification thresholds and write off items. Tridens EVDrive mobile app supports local currency and languages. Manage charging sessions and payment options.
API Access
Has API
API Access
Has API
Integrations
Google Maps
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AIRe Link
Country
Czech Republic
Website
www.aire.link/
Vendor Details
Company Name
Tridens
Founded
2007
Country
Slovenia
Website
tridenstechnology.com/ev-charge/