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Description
AIQUA serves as an advanced customer engagement solution, allowing you to connect with your audience based on their behavior both within your app and on the web. By utilizing AI technology, it enhances conversion rates across channels that you control in your marketing efforts. The platform facilitates deeper engagement on various devices and through numerous marketing-owned channels. It provides immediate insights into your audience's specific needs as soon as they arrive on your site. Additionally, it can suggest products that your customers are seeking even beyond the confines of your application and website. By re-engaging users through a diverse array of channels and formats, AIQUA ensures that you maintain a strong connection with your audience. It employs AI to proactively gauge the interests of your users based on their external activities. Furthermore, Appier's cross-screen database allows you to track user interactions across different devices, enabling you to choose the optimal channel for audience engagement. You can reach your customers through various means including mobile app push notifications, in-app messaging, browser push notifications, SMS, email, messaging apps, and several other platforms, ensuring comprehensive engagement strategies that resonate with your audience's preferences. This multifaceted approach not only enhances customer satisfaction but also drives brand loyalty over time.
Description
Effortlessly integrate your complete marketing landscape and eliminate customer data silos. Exchange empowers marketers to unify customer identities across various marketing platforms, allowing for a deeper understanding of individual customers through their cross-channel behaviors. With a user-friendly interface, marketers can easily share customer events and target audiences across different technological solutions. The Exchange ecosystem equips marketers with invaluable customer insights, enhances engagement, and facilitates the orchestration of automated and personalized marketing strategies in a more cohesive manner. You can connect your entire marketing environment without relying on IT support, enabling the sharing of customer events and audience segments between applications. This allows for the activation of these segments across multiple channels, including email, mobile, web, social media, and paid advertising. Furthermore, you can freely exchange contextualized customer behavior and identity information in real time across different tools and organizations, enhancing collaboration and effectiveness in your marketing efforts. By streamlining these processes, marketers can achieve a more holistic view of their customers.
API Access
Has API
API Access
Has API
Integrations
Sprinklr Social
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Appier
Founded
2012
Country
Taiwan
Website
www.appier.com/en/products/aiqua
Vendor Details
Company Name
Acoustic
Founded
2019
Country
United States
Website
acoustic.com/products/exchange/
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Marketing Analytics
A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics
Retargeting
A/B Testing
Audience Targeting
Behavioral Targeting
Conversion Tracking
Geo Targeting
Mobile Retargeting
Personalization
Recommendation Engine
Social Media Retargeting
Product Features
EDI
AS2 Applications
AS2 Specification Compliance
Archiving & Retention
Certificate Management
Configuration Data Searching
Data Format Translator
Flexible Licensing
Full Logging
Labeling