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Average Ratings 0 Ratings
Description
AIChatbot is a conversational chatbot built with AI for customer service.
AIChatbot allows you to create your own GPT chatbot that is trained using your data.
You can upload your website URL, PDF file, or sitemap. The AIChatbot is able to respond in multiple languages, and you can embed the chatbot widget on your website.
The best part? AIChatbot can handle up to 75% common customer questions. This allows your real agents to focus on solving complex tickets. You can automate email support responses up to 10x faster.
AIChatbot can answer questions in less than 5 seconds, compared to the 2 minutes average response time for human agents. AIChatbot is able to tell your customers all about your products and services, capture leads, give you insights into the geolocation of your prospects and make recommendations.
It is important to remember that it learns from your customer interactions and stays within the knowledge base.
Description
Macha is a done-for-you AI support agent that works inside Zendesk, Freshdesk, Gorgias, Front, HubSpot and Intercom, so there is no migration and no new inbox. The Macha team reviews about a month of your past tickets, ranks the categories an agent can handle end to end, writes the knowledge base and instructions, and connects your other systems (Shopify, Stripe, subscription apps or your own API) so the agent can act, not just answer. It goes live in safe mode first: drafts appear as internal notes for your team to approve. Once a category's drafts are right, it replies to customers directly. A success manager stays on the account. Plans start at $299 a month for 750 tickets (about $0.40 a ticket), setup included.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Shopify
Yes
Bubble
Yes
Freshdesk
No
Front
No
Gorgias
No
HubSpot Service Hub
No
Intercom
No
Slack
No
Squarespace
Yes
Stripe
No
Integrations
Shopify
Yes
Bubble
No
Freshdesk
Yes
Front
Yes
Gorgias
Yes
HubSpot Service Hub
Yes
Intercom
Yes
Slack
Yes
Squarespace
No
Stripe
Yes
Pricing Details
$19 per month
Free Trial
Yes
Free Version
No
Pricing Details
$299 per month
About $0.40 a ticket. Plans: 750 tickets $299/month, 1,500 tickets $599/month, 3,000 tickets $1,199/month, up to 10,000 tickets $3,999/month. Done-for-you setup and a dedicated success manager are included. Live in safe mode within 7 days, or the first month is free. Free trial ($50 of usage, about 125 tickets) set up for you after a discovery call.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Pelrio SRL
Founded
2022
Country
Italy
Website
www.aichatbot.so/
Vendor Details
Company Name
Macha
Website
www.getmacha.com
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
Yes
Human Takeover
Yes
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
Yes
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
Yes
Sentiment Analysis
No
Social Media Integration
No